Overwrites the default values of "glide.db.audit.ignore.delete.default" - Support and Troubleshooting

Overwrites the default values of "glide.db.audit.ignore.delete.default" Certain tables are excluded from their deletions getting audited, and it is listed in this property defined OOB "glide.db.audit.ignore.delete.default" with the value:

glide.db.audit.ignore.delete.default =sys_mutex,sys_db_cache,sys_lucene_block,sys_lucene_file,sys_lucene_directory,sys_user_preference,sys_audit,sc_cart,sc_cart_item,sys_trigger,wf_context,wf_activity,wf_condition,wf_executing,wf_history,wf_log,wf_transition,wf_transition_history, cmdb_ci_windows_service, cmdb_sam_sw_install, cmdb_software_instance, cmdb_sam_sw_usage, sam_sw_counter_detail, paf_evt_agg_cfg,paf_evt_aggregate,ua_app_family,ua_app_metadata,ua_app_usage,ua_blocking,ua_count_cfg_stats,ua_event_registry,ua_event_stat,ua_extra_page,ua_instance_state,ua_monitor_property_audit,ua_monitor_property,ua_sp_logouts,ua_sp_usage,ua_stats_defn,ua_tablestats_override,ua_upload_log_details,ua_upload_log,usageanalytics_count_cfg,usageanalytics_count,ua_enforce_log,ua_entitlement,ua_table_licensing_config,licensable_app,license_cust_table_allotment,license_details_audit_log,license_details_deleted,license_details_item,license_details,license_has_app,license_has_entitlement,license_has_user_set,role_has_license,ua_custom_table_inventory,unlicensed_plugin,ua_role_ct,ua_user_ct_count,ua_user_role_ct,plat_lic_exemption

If any of these tables need to be audited for deletions, then can override this property by setting it in System Properties tables, leaving out the table they need to be audited for deletion.

For example, if the customer needs cmdb_sam_sw_install to be audited for the deletion of records, then the System Property "glide.db.audit.ignore.delete.default" should be set as

glide.db.audit.ignore.delete.default =sys_mutex,sys_db_cache,sys_lucene_block,sys_lucene_file,sys_lucene_directory,sys_user_preference,sys_audit,sc_cart,sc_cart_item,sys_trigger,wf_context,wf_activity,wf_condition,wf_executing,wf_history,wf_log,wf_transition,wf_transition_history, cmdb_ci_windows_service, cmdb_software_instance, cmdb_sam_sw_usage, sam_sw_counter_detail, paf_evt_agg_cfg,paf_evt_aggregate,ua_app_family,ua_app_metadata,ua_app_usage,ua_blocking,ua_count_cfg_stats,ua_event_registry,ua_event_stat,ua_extra_page,ua_instance_state,ua_monitor_property_audit,ua_monitor_property,ua_sp_logouts,ua_sp_usage,ua_stats_defn,ua_tablestats_override,ua_upload_log_details,ua_upload_log,usageanalytics_count_cfg,usageanalytics_count,ua_enforce_log,ua_entitlement,ua_table_licensing_config,licensable_app,license_cust_table_allotment,license_details_audit_log,license_details_deleted,license_details_item,license_details,license_has_app,license_has_entitlement,license_has_user_set,role_has_license,ua_custom_table_inventory,unlicensed_plugin,ua_role_ct,ua_user_ct_count,ua_user_role_ct,plat_lic_exemption

*More detail:

https://docs.servicenow.com/bundle/xanadu-platform-security/page/administer/time/concept/exploring-auditing.html

For instances that already have the "glide.db.audit.ignore.delete" property added, either remove it or ensure that its value does not include the table name that needs to be audited.