Xanadu Patch 1 Hot Fix 2: Known Errors - Known Error

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Xanadu Patch 1 Hot Fix 2 : Known Errors

This article presents notable known errors in Xanadu Patch 1 Hot Fix 2, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal .

Note : The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Xanadu Release Notes .

Severity 1 The following table lists notable Severity 1 known errors in this patch.

Article Problem Category Title KB0831487 PRB1406482 Tables and Dictionary During CMDB CI Class Models, Discovery, and Service Mapping Patterns application installation or update, some tables under the TPP hierarchy are created in TPC structure KB0870330 PRB1456540 Core Platform Changing the class of a record via GlideRecord can drop values if the field belongs to a child of the initially declared table KB1225738 PRB1622571 Performance: Utah Upgrade performance Degradation KB1641687 PRB1761302 CMDB Query Builder 'Insight' queries show high memory usage KB1648911 PRB1772992 The shadow table chunk delete performance issues KB1695615 PRB1791371 Nodes not coming up after upgrading from xanadu to xanadu-patch0 due to revert of DEF0458037 KB0727701 PRB631444 Business Logic Processing Changing the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target table Severity 2 The following table lists notable Severity 2 known errors in this patch.

Article Problem Category Title KB0727944 PRB1238857 Forms and Fields When saving a read-only currency field its value may be converted to default US Dollars automatically KB0713179 PRB1240595 Lists M2MList ajax call fails with a large set of m2m_selected_ids values KB0727642 PRB1250745 Persistence Slowness and potential browser lock up in reports when there is a dot-walked filter condition on a CMDB table (Table Per Partition extension model) KB0754246 PRB1316881 Authorization/Legacy ACLs VA - On Service Portal when VA widget is display and user it NOT logged in, conversation does not display KB0793453 PRB1368103 Dashboards and Home Pages [Quebec][Dependency Assessment] Individual nodes on the tree are not announced properly when they have focus KB0793289 PRB1375768 Performance Analytics Exporting to PDF does not include the data visualization patterns when they are employed on graphs KB0831493 PRB1407560 Agent Workspace Agent workspace form header: links in information are missing their context KB0869728 PRB1445128 Design System Placeholder for Now-Typeahead-Multi (and possibly other similar Design system components) have a low contrast KB0870570 PRB1455521 UI Builder All tabs are created as shared routes in Dashboard Builder KB0870578 PRB1455578 UX Runtime [Refactoring] [Internal Regression] : Settings menu toggles should be in sync on CWF and Classic Workspaces for Ribbon KB0870579 PRB1457469 Appsee - Seismic Seismic VA dashboard - 'Conversation' table not shows data after sorting by a topic KB0870585 PRB1458043 Application Navigator & Banner Frame When added to the visible UI, both the current Application and the current Update Set select lists have no accessible label KB0870590 PRB1458929 Performance Analytics [High chart upgrade 8.2.2] Heatmap and geomap visualization are broken KB0870896 PRB1459399 Agent Workspace Process Automation Designer (PAD) - Condition Builder fields are not populated in Modify Condition Widget in PAD Application KB0966593 PRB1477967 UI Builder Client Scripts do not save when using UIB in Firefox KB0966596 PRB1485591 Lists Simple - List component is not available in the Dashboard Builder KB0966598 PRB1492041 Mobile Platform Mobile Task button actions on WOT form page do not refresh the form once the Task has been accepted/rejected KB1123825 PRB1498304 Virtual Agent Platform AI Search Fallback topic does not handle fallback as expected in Virtual Agent KB1123826 PRB1501129 Software Asset Management Professional [Accessibility] - License Usage - Focus is missing after clicking Run Reconciliation button from pop-up KB0966640 PRB1507712 Agent Workspace The calendar picker is picking invalid dates for today, yesterday, and all calendar left menu options. KB1005139 PRB1539267 PDF Generation Korean letters are getting garbled when the PDF file is generated from a report KB1005406 PRB1541411 Lists [Workspace WHC] Highlighted / selected / hover pages are indistinguishable in list pagination KB1166040 PRB1572894 Enterprise Portal EVAM data source bypasses Query Business Rules on Project Workspace KB1198693 PRB1601193 Authentication [Tokyo Partner Testing] Cannot register a new user account on Login page (Polaris view) KB1220333 PRB1634193 In Tokyo, after using 'ClearValue' in a catalog client script on Service Portal, the value of a checkbox a returns a blank string KB1309227 PRB1658441 System Notifications are not translatable with respective i18 language KB1309212 PRB1659016 Variable summarizer in the standard ticket tab does not honour UI policies/display submitted variable incorrectly KB1514475 PRB1685124 Activity Stream Mention (@user) does not work in comments and work notes on Workspace KB1575573 PRB1710720 Customers can break xmlstats.do for ServiceNow, causing outages, if they remove the "public" role from the AAdminProcessor.execute ACL KB1649407 PRB1746800 Hosted Plugin fail to load static content in cache post activation ( Hosted plugin: the host app is not able to load the macros under "ui.jtemplates", because of that the openframe functionality is broken in non Polaris UI ) KB1650937 PRB1786423 Transpiler per-thread memory check is flawed KB1705228 PRB1788948 [GenAI] On reload dependent macroponents of subpage are not rendering. KB1705141 PRB1806521 Next Experience menus are blurred/unreadable in Safari v18 KB1705517 PRB1818225 Xanadu: Syntax Error or Access Rule Violation While Order by with LIMIT in any TPP table, including CMDB KB0598187 PRB668806 Project Portfolio Management Cannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected