Expense Lines business rules can fail due to missing AssetCommonTCORollUpUtils script include - Known Error

Expense Lines business rules can fail due to missing AssetCommonTCORollUpUtils script include Description 6 Business Rules from the Asset Management Common [sn_itam_common] app depend on a script include AssetCommonTCORollUpUtils that will only be present if the Physical Assets [sn_phy_assets] app is also installed, and installed first.

Populate expense category on exp line, on fm_expense_line, /sys_script.do?sys_id=62808d0b77ddb11087d92531df5a990d Set Asset value from task or CI, on fm_expense_line, /sys_script_9df50f4fa149f910f877903029e845cb Create expense line for task m2m asset, on fm_expense_line, /sys_script.do?sys_id=db66d74b77e1311087d92531df5a995a Roll up expense line on parent change, on alm_asset, /sys_script.do?sys_id=6f64087e77d5b11087d92531df5a99c1 Create Asset to ExpLine m2m on Insert, on sn_ent_asset, /sys_script.do?sys_id=acf7c32c7702f11087d92531df5a9933 Expense roll up for Asset TCO, on fm_expense_line, /sys_script.do?sys_id=7f424b8337c1311087d9e83174924bea

Symptoms include:

When creating or updating a expense line, it fails and display a red popup with the following error: 'Condition: AssetCommonTCORollUpUtils.populateExpenseCategoryCondition(current)' in business rule 'Populate expense category on exp line' on fm_expense_line: EXPXXXXXXX evaluated to null;

Steps to Reproduce

On a Xanadu and onwards instance, with Asset Management Common v10.0.0 or later installed: Create expense line on Xanadu instance Try to update it

Expected behaviour: Expense line is created or updated

Given that the fix of PRB1724467 in Asset Management Common v10.0.0 set the script include to only be present if the Physical Assets [com.sn_phy_assets] plugin is also installed first, these 6 business rule should possibly also only be there if the Physical Assets is installed. Or perhaps the script include is supposed to always be there?

Actual behaviour: The action is being errored out with:

'Condition: AssetCommonTCORollUpUtils.populateExpenseCategoryCondition(current)' in business rule 'Populate expense category on exp line' on fm_expense_line: EXPXXXXXXX evaluated to null;

Workaround This problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.