Using auto-fill function in Edge browser 129.0.2792.52+ triggers search of all reference fields in Service Portal catalog form - Known Error

Using auto-fill function in Edge browser 129.0.2792.52+ triggers search of all reference fields in Service Portal catalog form Description Starting from Edge browser 129.0.2792.52+, when a user fills the personal information with the auto-fill function on the service catalog form in the Service Portal, it triggers a search of all reference fields in the form. Some customers report it leads to frozen of the form and they have to reload the form to proceed.

Steps to Reproduce

1. Enable auto-fill function on Edge browser 129.0.2792.52+ 2. Open a service catalog with multiple reference fields in service portal 3. Select one of the fields and fill the personal information by auto fill

Expected behavior: Only fields that related to personal information are populated

Actual behavior: Fields related to personal information are populated, but all the reference fields on the form were in focus and triggered the searches of the fields

Workaround 1. Open the portal theme record, with respective portal is being used 2. Create new JS include 3. From reference field of JS include, create new record 4. In display name, mention respective file names based on the release (example for Xanadu : override-spFormField-xanadu , override-spReferenceElement-xanadu ) 5. Source as UI script 6. Click on reference field of UI script and click on New record 7. Create a new record in sys_ui_script, mention API name same as filename 8. UI types as Mobile/service portal 9. Copy the content from the following files and paste them to sys_ui_script

Vancouver override-spFormField-vancouver.txt override-spReferenceElement-vancouver.txt

Washington DC override-spFormField-washington.txt override-spReferenceElement-washington.txt

Xanadu override-spFormField-xanadu.txt override-spReferenceElement-xanadu.txt

10. Repeat from step 2 for overriding spReferenceElement as well 11. Make sure we have two js incudes in the theme record (override-spFormField-xanadu and override-spReferenceElement-xanadu)