Unable to find user by name on HR case creationIssue When attempting to create HR cases, searching for users having short names yields no results. This issue persists despite the fact that these words are not included in the "ts_stop" stop word list. It's possible to search for the user in both the sys_user and sn_hr_profile using "for text" search.ReleaseSteps to reproduce Create a user profile and HR Profile with short first name and last name ex: Even ngNavigate to Hr Case Management -> Create New case Search for the user Unable to find the user Even ng CauseThe preferred name might be too small or common, potentially leading to ambiguity during searches and possibly not yielding results. To enhance search effectiveness, consider disabling the "Force partial search" option or enclosing the term in quotes, for example, searching for "Even" instead of Even.Refer: https://www.servicenow.com/community/hrsd-articles/hr-case-creation-search/ta-p/2309894ResolutionNavigate to Hr Administration > Case Creation ConfigurationUncheck the field "Force partial search" and save or Search the user enclosed using double quotes