Timer type option is not available when creating a new field - Support and Troubleshooting

Timer type option is not available when creating a new field Issue When creating a new dictionary entry, admin users are unable to select the timer type field.

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Cause Admin users are unable to select the Timer field because, by default, this field is not visible in the sys_glide_object table. This is the standard OOTB behavior.

Please note that the Timer field type is not included in the documented list of supported field types. This means that issues discovered with it may not be accepted for fix, depending on their specifics. However, this is not a strict restriction, and the Timer field type can still serve the needs of users who create it for their own purposes.

https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/reference-pages/reference/r_FieldTypes.html

Resolution Only maint users can access this:

Navigate to the sys_glide_object table. Search for "timer" Set the 'Visible' field to true. Background script for the same :

var gr = new GlideRecord("sys_glide_object");

gr.addQuery("name", "timer");

gr.query();

if (gr.next()) {

gs.log("found");

gr.visible = true;

gr.update();

}