In Agent workspace, Outbound emails are not consistently showing up in Activity Stream but they are shown on the platform form viewIssue In Agent workspace, Outbound emails are not consistently showing up in Activity Stream but they are shown on the platform form viewReleaseAnyCause From the investigation we found that 2 emails (missing from the workspace) in sys_email table but absent in sys_activity table. The `sys_activity` table is used to store activity stream events in Workspace. But to create events in the sys_activity table :-- sys_email instance field = sys_id of the task record-- sys_email headers should be null or should not contain the text "EmailDigest"-- sys_email type should be one of 'sent', 'received, or governed by property "glide.activity.rule.sys_email.watched_types"-- sys_email created_on should be >= (task created_on ) - 1 dayResolutionThis confirmed this is working as expected because according to the 4th condition the emails will appear on sys_activity table only when it is >= (task created_on ) - 1 day. In this case the task is created on one month later. Hence not satisfying the condition. And the record for email is not available on sys_activity table and thus not seen on Activity stream in the workspace.