Getting the Best Answers from Now Assist in AI SearchContent is the ultimate driver of Now Assist Q&A and Now Assist Actions in the portal and virtual agent interfaces. This means that the exact questions that can be answered by Now Assist will depend on the Knowledge and Catalog data that is indexed in AI Search. The more specific the question, the more likely a user will receive a response. For example, the utterance or query: password reset may not be explicit enough to get a clear answer from an IT heavy Knowledge Base. The Knowledge Base may contain resetting a Windows, Mac, Cloud, VPN, Email, or other service password, so it would be difficult for the system to provide a comprehensive and accurate answer. Reset windows password, however, is likely to be specific enough to allow the system to produce an answer, assuming the Knowledge Base contains the required information. Submitting a full question is also a good way to ensure an answer or action. How do I reset my windows password? is even more likely to provide a set of results that are relevant to the question. NOTE: A full question will likely be a good way to get the answers for Now Assist, but the responses in the AI Search results list may be limited. Minimum requirements to get a Now Assist Q&A response: user search must contain two terms and a reasonable answer must exist in the Knowledge Base content. NOTE: Changing the wording to the question is likely to change the response for Now Assist