Onboarding ACC-VC customers to ICSSummaryThis KB article mentions about the prerequisites to install ITOM cloud services core for ACCReleaseACC-V with ICS 3.0.1 is available with following family release: Washington Patch 10Xanadu Patch 4Yokohama As ITOM Cloud Services core is a licensable plugin, ITOM Operator Professional V2 (PROD14995) subscription would be needed to be able to install this plugin on the above family releasesInstructionsTo use ACC-VC with the MID-less architecture, ie. with ITOM Cloud Service (ICS), make sure to have following requisites in place: Instance must be on ADCv2 to have mTLS support. (To verify this, please follow the steps mentioned in "Additional Information" Section)Go to Plugins page and install "ITOM Cloud Services Core (sn_itom_cloud_svc)" scoped appInstall Agent Client Collector for Visibility Content (sn_acc_vis_content) scoped app To install agent on target host and connect to instance using ICS, please follow respective KB articles: For Windows: KB1693031For Mac: KB1693036For Linux: KB1693020 Related LinksTo check if instance using ADCv2, follow the below steps: Instance must be migrated from F5 load balancers to ADCv2 to have mTLS support. To determine if the instance is on ADCv2, follow KB0863504 If it is not, please use the F5 to ADCv2 Migration automation to migrate to ADCv2. NOTE: This moves all instances using that customer VIP to ADCv2, not just a single instanceUse below to check if ADCv2 is enable with mtls: Visit the URL: <instance_url>/adcv2/serverIf it returns a server name, the instance is on ADCv2.If the page is not found or is redirected, the instance is not on ADCv2.Visit the URL: <instance_url>/adcv2/supports_tlsIf it returns true, the instance supports inbound TLS