Connection test failed: Method failed: (/SolarWinds/InformationService/v3/Json/Query) with code: 405Issue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Solarwinds connector instance not working -Click on "Test Connector" Ui actionError:Details:Starting connector test for: SolarWindsAdded test connection ECC probeMonitoring results from connectorConnection test failed: Method failed: (/SolarWinds/InformationService/v3/Json/Query) with code: 405 Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Any Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } We see below MID logs: INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [AWorker:137] Worker starting: ConnectorProbe source: SolarWinds INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [ConnectorProbe:34] TP_CON_DEBUG: probe called INFO (ECCQueueMonitor.1) [FileReadWrite:75] Time being written to the file : 1724037054000 INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [MIDSystem:35] *** Script: Solarwinds testing connection DEBUG (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [GlideSSLProtocolSocketFactory:407] HOSTNAME_CHECK_FAILED hostName=<ip_address> verify_cert_property=null verify_hostname_property=null exception=java.security.cert.CertificateException: No subject alternative names presentINFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [MIDSystem:35] *** Script: SolarWindJS Connector Test Connection response: INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [MIDSystem:35] *** Script: Method failed: (/SolarWinds/InformationService/v3/Json/Query) with code: 405 INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [MIDSystem:35] *** Script: result:405 INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [MIDSystem:35] *** Script: SolarWindJS Connector testConnection FAILURE INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [JavascriptConnectorProbe:73] Status: FAILURE INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [ECCSender:219] Enqueuing: C:\MIDServers\folder\ServiceNow MID Servername\agent\work\monitors\ECCSender\output_0\ecc_queue.afface26834056105a02c0efeeaad368.xml INFO (Worker-Interactive:ConnectorProbe-afface26834056105a02c0efeeaad368) [AWorker:145] Worker completed: ConnectorProbe source: SolarWinds time: 0:00:00.038 Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The 405 error suggests an issue with the MID and SolarWinds connection. -Try Disable/Deactivate the current connector and create a new one with the same configuration as the old one.- If you still see same issue: Recommend to review internally with their SolarWinds team as this looks some issue with Solarwinds side configuration where the request is not supported.Simultaneously customer should test the request by executing below API query from POSTMAN application and see if it is successful.