Now Assist fails to return any prediction results and instead throws an error (ex. "There was an error summarizing your case") in the UI to the user due to GAI Controller plugin being out of date or corruptedIssue This issue can surface on any of the Now Assist enabled skills, where the Now Assist prediction fails and instead throws an error (ex. "There was an error summarizing your case") to the user. When this issue surfaces, the sys_generative_ai_log table throws error for all prediction calls similar to below. ReleaseAny release supporting Now Assist.CauseGenerative Ai Controller plugin is out of date or needs to be repaired. ResolutionIn order to resolve the issue, upgrade the Generative Ai Controller plugin to latest available version.