Vancouver Patch 10 Hot Fix 2: Known Errors - Known Error

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Vancouver Patch 10 Hot Fix 2 : Known Errors

This article presents notable known errors in Vancouver Patch 10 Hot Fix 2, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal .

Note : The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Vancouver Release Notes .

Severity 1 The following table lists notable Severity 1 known errors in this patch.

Article Problem Category Title KB0831487 PRB1406482 Tables and Dictionary During CMDB CI Class Models, Discovery, and Service Mapping Patterns application installation or update, some tables under the TPP hierarchy are created in TPC structure KB0870803 PRB1411441 Persistence Fields with type 'Domain ID' in the sys_dictionary_override cause infinite recursion when the TableDescriptor cache is reloaded KB0832083 PRB1412232 Configuration Management Database (CMDB) Slow performance in the relationship formatter with a large number of orphan relationships KB0870330 PRB1456540 Core Platform Changing the class of a record via GlideRecord can drop values if the field belongs to a child of the initially declared table KB0954755 PRB1477728 Email When an email table is sharded and an email record is updated by SMTPsenderjob, the update business rules on the sys_email table are not triggered in Quebec KB1225738 PRB1622571 Performance: Utah Upgrade performance Degradation KB1297848 PRB1637481 Archive Table(ar_) Records are Not being Destroyed KB1587440 PRB1699736 Navframe and Login Redirect are not working on UI16 when using IE KB1648259 PRB1712133 Large Table Handling (LTH) warning in queryPrivAffinity in the Business Rule 'Insert Discovery Affinity & Cred Aliases' when cmdb.name is NULL KB1641687 PRB1761302 CMDB Query Builder 'Insight' queries show high memory usage KB1648911 PRB1772992 The shadow table chunk delete performance issues KB0727701 PRB631444 Business Logic Processing Changing the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target table Severity 2 The following table lists notable Severity 2 known errors in this patch.

Article Problem Category Title KB0727944 PRB1238857 Forms and Fields When saving a read-only currency field its value may be converted to default US Dollars automatically KB0727642 PRB1250745 Persistence Slowness and potential browser lock up in reports when there is a dot-walked filter condition on a CMDB table (Table Per Partition extension model) KB0958489 PRB1281005 Agent Workspace Attachment - Attachments are not copy into Incident from Interaction KB0754246 PRB1316881 Authorization/Legacy ACLs VA - On Service Portal when VA widget is display and user it NOT logged in, conversation does not display KB0793453 PRB1368103 Dashboards and Home Pages [Quebec][Dependency Assessment] Individual nodes on the tree are not announced properly when they have focus KB0793289 PRB1375768 Performance Analytics Exporting to PDF does not include the data visualization patterns when they are employed on graphs KB0831493 PRB1407560 Agent Workspace Agent workspace form header: links in information are missing their context KB0860513 PRB1413910 Record Watcher Excessive cache synchronisations when keys are deleted from rw_cache, resulting in performance impact KB0869728 PRB1445128 Design System Placeholder for Now-Typeahead-Multi (and possibly other similar Design system components) have a low contrast KB0870570 PRB1455521 UI Builder All tabs are created as shared routes in Dashboard Builder KB0870578 PRB1455578 UX Runtime [Refactoring] [Internal Regression] : Settings menu toggles should be in sync on CWF and Classic Workspaces for Ribbon KB0870579 PRB1457469 Appsee - Seismic Seismic VA dashboard - 'Conversation' table not shows data after sorting by a topic KB0870585 PRB1458043 Application Navigator & Banner Frame When added to the visible UI, both the current Application and the current Update Set select lists have no accessible label KB0870590 PRB1458929 Performance Analytics [High chart upgrade 8.2.2] Heatmap and geomap visualization are broken KB0870896 PRB1459399 Agent Workspace Process Automation Designer (PAD) - Condition Builder fields are not populated in Modify Condition Widget in PAD Application KB0966593 PRB1477967 UI Builder Client Scripts do not save when using UIB in Firefox KB0966596 PRB1485591 Lists Simple - List component is not available in the Dashboard Builder KB0966598 PRB1492041 Mobile Platform Mobile Task button actions on WOT form page do not refresh the form once the Task has been accepted/rejected KB1123826 PRB1501129 Software Asset Management Professional [Accessibility] - License Usage - Focus is missing after clicking Run Reconciliation button from pop-up KB1274921 PRB1504738 Email Notification Backend - Duplicate push notification issue KB0966640 PRB1507712 Agent Workspace The calendar picker is picking invalid dates for today, yesterday, and all calendar left menu options. KB1005139 PRB1539267 PDF Generation Korean letters are getting garbled when the PDF file is generated from a report KB1005406 PRB1541411 Lists [Workspace WHC] Highlighted / selected / hover pages are indistinguishable in list pagination KB1113409 PRB1562857 Software Asset Management Professional Software installations are created when the 'Installed on' field is undefined KB1166040 PRB1572894 Enterprise Portal EVAM data source bypasses Query Business Rules on Project Workspace KB1123503 PRB1573218 Service Mapping Inefficient GlideRecord query for 'sm_ci_field_data' from 'CiFieldDataDaoImpl' (function "_size") through 'CiChangeFlapperHandler' results in a warning as 'Table handling an extremely large result set' KB1117843 PRB1573869 Software Asset Management Professional Long reconciliation time due to SuiteEngine performance issues KB1124263 PRB1589646 UX Framework Now Experience UI properties are not resolved for viewport sub-pages KB1159157 PRB1590903 Persistence Instant Alter breaks replication between MariaDB v10.4 and v10.2 KB1497593 PRB1594523 UX Framework Blank page with console error for library-uxf after upgrading to Utah on Polaris (internal build) KB1198693 PRB1601193 Authentication [Tokyo Partner Testing] Cannot register a new user account on Login page (Polaris view) KB1220333 PRB1634193 In Tokyo, after using 'ClearValue' in a catalog client script on Service Portal, the value of a checkbox a returns a blank string KB1309212 PRB1659016 Variable summarizer in the standard ticket tab does not honour UI policies/display submitted variable incorrectly KB1340471 PRB1661584 Non-admin Users are not triggering notifications for following records KB1448786 PRB1679796 'Discard draft' button is not enabled for 'catalog_builder_editor' and 'catalog_admin' personas KB1566418 PRB1682900 Radio buttons value set Event not working on Load in Strategic Planning Workspace (Broken in Vancouver latest) KB1514475 PRB1685124 Activity Stream Mention (@user) does not work in comments and work notes on Workspace KB1629848 PRB1697408 Loading of the Variables to add in column in the List Data Visualization. KB1637446 PRB1703346 Script Debugger doesn't work in module scripts KB1581512 PRB1707643 Getting error when attempting to activate a subflow inside the studio KB1629327 PRB1717895 [Related List Condition] NQ, BETWEEN, glide list type with OR logical operator in a related list condition query seems to be behaving as "AND" operator KB1633402 PRB1718558 [Service Workers] Users see blank pages after Vancouver upgrade if service workers were disabled prior to the upgrade KB1632761 PRB1731256 MID Server validate and upgrade stuck due to missing SeImpersonatePrivilege, caused by MSI MID Installer. KB1587599 PRB1731498 Long loading times for Service Portal on cold cache of catalog items KB1587782 PRB1732676 Variable ${comments_and_work_notes} not working after upgrade to Vancouver for HR cases , works fine in Tokyo instance KB1646639 PRB1734629 Mid server is failing with java.io.FileNotFoundException when Antivirus is installed without much logging KB1635281 PRB1743909 Trailing space in sys_app_module.application value can cause 500 error KB1649407 PRB1746800 Hosted Plugin fail to load static content in cache post activation ( Hosted plugin: the host app is not able to load the macros under "ui.jtemplates", because of that the openframe functionality is broken in non Polaris UI ) KB1638311 PRB1747215 Mandatory Fields not working on Notification preferences KB1638921 PRB1751866 Unable to use tab completion in Flow Designer for fd_data, etc. in Microsoft Edge browser (works in Chrome) KB1641590 PRB1758514 [Ext] Instance is loading for a long time after upgrading to Washington due to invalid theme configuration or reference to theme without core or variant styles KB1644179 PRB1758577 Errors in browser console KB1644334 PRB1759604 ECCSender gets stuck in a loop sending 0 size files KB1702121 PRB1777777 Similarity calculation stucks or slows down SOW pages since it takes more then 35 seconds KB1651332 PRB1779636 AI Search in the portal hangs when a second search is done consecutively KB1695712 PRB1781787 While installing Now Assist for Creator app, dependencies are not loading and can't install the app KB1698772 PRB1785629 Manage Human Resource Catalog page is not loading KB1650707 PRB1786820 [External] Discovery Schedules can become hung in duplicate IP processing due to duplicate device histories for same IP KB1705141 PRB1806521 Next Experience menus are blurred/unreadable in Safari v18 KB1705517 PRB1818225 Xanadu: Syntax Error or Access Rule Violation While Order by with LIMIT in any TPP table, including CMDB KB0829912 PRB576612 UI Components [TBF] Translated fields still using English Sort Order KB0598187 PRB668806 Project Portfolio Management Cannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected