<h2>Integration Hub</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2026" /><meta name="DC.rights.owner" content="(C) Copyright 2026" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Integration Hub" /><meta name="abstract" content="Automate integration tasks using ServiceNow components for ServiceNow Workflow Studio, or develop custom integrations. A separate subscription is required." /><meta name="description" content="Automate integration tasks using ServiceNow components for ServiceNow Workflow Studio, or develop custom integrations. A separate subscription is required." /><meta name="DC.relation" scheme="URI" content="../../../build/create-integrations-apps/concept/create-integrations-applications.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/integrationhub/concept/exploring-integration-hub.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/integrationhub/concept/configuring-integration-hub.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/integrationhub/concept/building-integrations-ih.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/integrationhub/concept/importing-streaming-data-ih.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/integrationhub/concept/managing-connections-integration-hub.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/integrationhub/concept/integration-hub-reference.html" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2025-03-07" /><meta name="mini-toc" content="yes" /><meta name="page-type" content="landing-framework" /><meta name="page-type" content="automation-engine" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="integrationhub" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Integration Hub</title></head><body id="integrationhub"> <h1 class="title topictitle1" id="ariaid-title1"><span class="ph">Integration Hub</span></h1> <div class="body conbody"><p class="shortdesc"><span class="ph">Automate integration tasks using <span class="ph">ServiceNow</span> components for <span class="ph">ServiceNow®</span> <span class="ph">Workflow Studio</span>, or develop custom integrations. A separate subscription is required.</span></p> <div class="section" id="integrationhub__section_fty_glw_szb"><h2 class="title sectiontitle">Get started</h2> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="integrationhub__table_gty_glw_szb" class="table nav-card" frame="void" border="1" rules="all"><colgroup><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /></colgroup><tbody class="tbody"><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p" id="integrationhub__p_w4d_nfg_h1c"><a class="xref" href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/exploring-integration-hub.html" title="ServiceNow Integration Hub enables you to build reusable integrations with third-party systems and call them from anywhere in the ServiceNow AI Platform. For example, you can request Integration Hub to call external systems using integration APIs from the Action Designer Script step, run the Script step on the ServiceNow MID Server, and activate protocol steps like REST, SOAP, and PowerShell."><span class="ph">Explore</span><img class="image decorative" id="integrationhub__image_hty_glw_szb" src="../../../reuse/icons/brand-icons/bus-explore.svg" alt="" /><span class="ph">Learn about <span class="ph">Integration Hub</span> concepts and features</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p" id="integrationhub__p_x4d_nfg_h1c"><a class="xref" href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/configuring-integration-hub.html" title="Review and select an Integration Hub subscription package. Activate Integration Hub plugins and review usage and transaction details."><span class="ph">Configure</span><img class="image decorative" id="integrationhub__image_ity_glw_szb" src="../../../reuse/icons/brand-icons/bus-sdlc.svg" alt="" /><span class="ph">Activate plugins and review usage details</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p" id="integrationhub__p_y4d_nfg_h1c"><a class="xref" href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/building-integrations-ih.html" title="Create integrations with Integration Hub."><span class="ph">Build</span><img class="image decorative" id="integrationhub__image_prm_pws_dzb" src="../../../reuse/icons/brand-icons/bus-workflow.svg" alt="" /><span class="ph">Build integrations with spokes and solutions or create your own custom integrations</span></a></p> </td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p" id="integrationhub__p_z4d_nfg_h1c"><a class="xref" href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/managing-connections-integration-hub.html" title="Create several connections to a single integration provider. View and configure connections in a simplified interface with the Connections dashboard."><span class="ph">Manage</span><img class="image decorative" id="integrationhub__image_p45_t4w_szb" src="../../../reuse/icons/brand-icons/bus-security.svg" alt="" /><span class="ph">Manage connections and credentials in <span class="ph">Integration Hub</span></span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p" id="integrationhub__p_apd_nfg_h1c"><a class="xref" href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/importing-streaming-data-ih.html" title="Import data with Integration Hub - Import or stream data from your Apache Kafka environment with Stream Connect."><span class="ph">Import</span><img class="image decorative" id="integrationhub__image_p4x_t4w_szb" src="../../../reuse/icons/brand-icons/bus-download.svg" alt="" /><span class="ph">Import and stream data with <span class="ph">Integration Hub</span> - Import and <span class="ph">Stream Connect</span> </span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p" id="integrationhub__p_bpd_nfg_h1c"><a class="xref" href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/integration-hub-reference.html" title="Reference topics provide additional information about Integration Hub and domain separation."><span class="ph">Reference</span><img class="image decorative" id="integrationhub__image_kty_glw_szb" src="../../../reuse/icons/brand-icons/bus-learn.svg" alt="" /><span class="ph">Get details about <span class="ph">Integration Hub</span> and domain separation</span></a></p> </td></tr></tbody></table> </div> </div> <div class="section" id="integrationhub__section_lty_glw_szb"><h2 class="title sectiontitle">Troubleshoot and get help</h2> <div class="p" id="integrationhub__p_cpd_nfg_h1c"><ul class="ul" id="integrationhub__ul_mty_glw_szb"><li class="li"><a class="xref" href="https://community.servicenow.com/community?id=community_forum&sys_id=2e299a2ddbd897c068c1fb651f961912" target="_blank" rel="noopener noreferrer">Ask or answer questions in the <span class="ph">ServiceNow AI Platform</span> community forum</a></li><li class="li"><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477" target="_blank" rel="noopener noreferrer">Search the Known Error Portal for known error articles</a></li><li class="li"><a class="xref" href="https://developer.servicenow.com/dev.do#!/" target="_blank" rel="noopener noreferrer">Learn how to build apps on the developer site.</a></li><li class="li"><a class="xref" href="https://support.servicenow.com/now?draw=case" target="_blank" rel="noopener noreferrer">Contact <span class="ph">Customer Service and Support</span></a></li></ul> </div> </div> <div class="section" id="integrationhub__section_dsz_c2c_p2c"> <div class="p"> <div class="note important"><span class="importanttitle">Important:</span> <ul class="ul" id="integrationhub__ul_j3b_4vd_wcc"><li class="li"><span class="ph" id="integrationhub__na-in-country-notice">Not all model providers are available for customers with in-country SKUs, and some <span class="ph">Now Assist</span> products/features are currently unavailable for in-country customers. For more information, see the <a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492" target="_blank" rel="noopener noreferrer">KB1584492</a> article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.</span></li><li class="li"><span class="ph" id="integrationhub__na-restricted-envs-notice">Some <span class="ph">Now Assist</span> products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the <a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854" target="_blank" rel="noopener noreferrer">KB0743854</a> article in the <span class="ph">Now Support</span> <span class="ph">Knowledge Base</span>. Be sure to check for availability updates in future releases.</span></li><li class="li"><span class="ph" id="integrationhub__na-standalone-language-notice">Some <span class="ph">Now Assist</span> products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.</span></li><li class="li">Some AI products and skills are not available in Regulated Markets. For more information, see <a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362" target="_blank" rel="noopener noreferrer">KB2593939: Regulated Markets AI Products/Skills Not Available</a>. Be sure to check for availability updates in future releases.</li></ul> </div> </div> </div> </div> <div class="related-links"> <ul class="ullinks"><li class="link ulchildlink"><strong><a href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/exploring-integration-hub.html">Exploring Integration Hub</a></strong><br /> <span class="ph"> <span class="ph">ServiceNow®</span> <span class="ph">Integration Hub</span> enables you to build reusable integrations with third-party systems and call them from anywhere in the <span class="ph">ServiceNow AI Platform</span>. For example, you can request <span class="ph">Integration Hub</span> to call external systems using integration APIs from the Action Designer Script step, run the Script step on the <span class="ph">ServiceNow®</span> <span class="ph">MID Server</span>, and activate protocol steps like REST, SOAP, and PowerShell.</span></li><li class="link ulchildlink"><strong><a href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/configuring-integration-hub.html">Configuring Integration Hub</a></strong><br /> Review and select an <span class="ph">Integration Hub</span> subscription package. Activate <span class="ph">Integration Hub</span> plugins and review usage and transaction details.</li><li class="link ulchildlink"><strong><a href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/building-integrations-ih.html">Building integrations in Integration Hub</a></strong><br /> Create integrations with <span class="ph">Integration Hub</span>.</li><li class="link ulchildlink"><strong><a href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/importing-streaming-data-ih.html">Importing and streaming data in Integration Hub</a></strong><br /> Import data with <span class="ph">Integration Hub</span> - Import or stream data from your <span class="ph">Apache Kafka</span> environment with <span class="ph">Stream Connect</span>.</li><li class="link ulchildlink"><strong><a href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/managing-connections-integration-hub.html">Managing connections in Integration Hub</a></strong><br /> Create several connections to a single integration provider. View and configure connections in a simplified interface with the Connections dashboard.</li><li class="link ulchildlink"><strong><a href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/concept/integration-hub-reference.html">Integration Hub reference</a></strong><br /> Reference topics provide additional information about <span class="ph">Integration Hub</span> and domain separation.</li></ul> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/build/create-integrations-apps/concept/create-integrations-applications.html" title="Increase the impact of your cross‑enterprise workflows by connecting any application or data. Connect people, processes, and apps to enhance the value of your ServiceNow investment.">Creating integrations with applications</a></div> </div> </div></body></html></div>