Enterprise Architecture (formerly Application Portfolio Management)

Enterprise Architecture (formerly Application Portfolio Management )

The ServiceNow® Enterprise Architecture unites strategic and operational teams, enabling organizations to achieve their business objectives. It serves as a powerful decision engine, combining robust modeling with the management of business capabilities, application portfolios, information portfolios, and technology portfolios.

Enterprise Architecture helps enterprise architects manage business applications as part of an enterprise architecture practice focused on strategic planning, rationalization, and transformation.

Enterprise Architecture helps you decide whether to invest, sustain, or replace applications based on the business need aligned towards the organization goal.

You can address business challenges such as: Redundant applications for similar functions. Increasing cost of owning and maintaining applications. Increasing demand to upgrade the existing applications for new functions. Conflict between in-house legacy applications and that of the vendors. Inadequate performance because of outdated applications.

Overcome these challenges, improve business functions in an efficient and smooth manner, and optimize cost with these Enterprise Architecture processes.

Enterprise Modeling and Visualization

Create diagrams and model the future state of your IT and its relationship to the business landscape.

Rationalization of business applications

Rationalize all business applications in a category and decide whether to invest, sustain, migrate, or retire an application.

Gantt view of TPM and TRM lifecycle timelines

Use the Gantt chart to view and track Technology Portfolio Management (TPM) and Technology Reference Model (TRM) lifecycle timelines.

Enterprise Modeling and Visualization in the EA Workspace

Enterprise Architect can use the Enterprise Modeling and Visualization [com.snc.apm_modelling_tool] functionality in EA Workspace to create diagrams for their applications hierarchy and associate them with architectural artifacts. These diagrams enable decision makers to make informed decisions.

Rationalization of business applications

As an Enterprise Architect, you can use application rationalization to evaluate your business applications.

Bubble charts are interactive graphs that position applications in different quadrants, based on their indicator scores. Based on the position of the business application in the quadrants, enterprise architects can take decisions to invest in, sustain, migrate, or retire the business applications.

The List view enables you to see high-level information on all your business applications and all the indicator scores that are attached to them.

Gantt view of TPM and TRM lifecycle timelines

A Gantt chart in the Enterprise Architecture Workspace is a visual representation of the Technology Portfolio Management (TPM) and Technology Reference Model (TRM) timelines of business applications, and their associated application services like software products and hardware models.

Applications and features Enterprise Architecture Workspace Overview Managing requests, certifications, and assessments Managing a business portfolio <a class="xref" href="https://docs.servicenow.com/bundle/xanadu-application-portfolio-management/page/use/dashboards/concept/eaw-workspace-dashboard.html" title="The Enterprise Architecture Workspace dashboard provides a summary of the business and application portfolio of your organization. It’s arranged according to different portfolios such as the application portfolio, technology portfolio, information portfolio, and so on.">Working with the Enterprise Architecture Workspace dashboard <a class="xref" href="https://docs.servicenow.com/bundle/xanadu-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-tpm.html" title="Technology Portfolio Management helps Enterprise Architects to manage technology life-cycle risks and technology life-cycle exceptions. Enterprise Architects can evaluate all their business applications and application services by accessing the discovered technologies and auditing information in the Enterprise Architecture Workspace.">Managing the Technology Portfolio Management (TPM) in Enterprise Architecture Workspace <a class="xref" href="https://docs.servicenow.com/bundle/xanadu-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-modeling.html" title="The Enterprise Modeling and Visualization functionality in EA Workspace helps you with diagramming and modeling capabilities and enable you to model the future state of your IT and its relationship to the business landscape.">Exploring Enterprise Modeling and Visualization in the EA Workspace <a class="xref" href="https://docs.servicenow.com/bundle/xanadu-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-gantt-view-of-tpm-and-trm-lifecycle-timelines.html" title="A Gantt chart in the Enterprise Architecture Workspace is a visual representation of the Technology Portfolio Management (TPM) and Technology Reference Model (TRM) timelines of business applications, and their associated application services like software products and hardware models.">Gantt view of TPM and TRM lifecycle timelines Rationalization of business applications Configure application total cost of ownership (TCO) in Enterprise Architecture Workspace

Enterprise Architecture (formerly Application Portfolio Management) Enterprise Architecture provides a complete picture of the application estate, including the underlying technology relationships.