<h2>HealthScan</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="HealthScan" /><meta name="abstract" content="ServiceNow HealthScan is a diagnostic tool that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action." /><meta name="description" content="ServiceNow HealthScan is a diagnostic tool that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2024-04-06T20:09:16-05:00" /><meta name="DC.date.modified" content="2024-08-01" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="healthscan" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>HealthScan</title></head><body id="healthscan"> <h1 class="title topictitle1" id="ariaid-title1">HealthScan</h1> <div class="body conbody"><p class="shortdesc"><span class="ph">ServiceNow</span> HealthScan is a diagnostic tool that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action.</p> <div class="section" id="healthscan__section_ngw_vkp_z1c"><h2 class="title sectiontitle">Overview</h2> <div class="p">Impact uses HealthScan to help you understand and improve the health of your <span class="ph">ServiceNow</span> instance. Built on best practice definitions gathered from analyzing thousands of instances, this tool quickly scans your <span class="ph">ServiceNow</span> instance to provide data points across five key categories, security, upgradability, performance, manageability, and usability. For information on updates to HealthScan definitions, see <a class="xref" href="../reference/healthscan-definitions.html" title="Some HealthScan definitions are deprecated or updated between releases.">HealthScan definitions</a>.<ul class="ul" id="healthscan__ul_h1q_wkp_z1c"><li class="li">Improve your understanding of instance health through the use of hundreds of best practice checks</li><li class="li">Reduce technical debt and optimize performance</li><li class="li">Prevent common implementation missteps</li></ul> </div> </div> </div> </body></html></div>