CI Class Manager - Product Documentation: Xanadu

CI Class Manager

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CI Class Manager

Use the CI Class Manager to centrally view, create, or edit basic class definitions, and class settings for identification, reconciliation, and CMDB Health. To access the CI Class Manager, navigate to All > Configuration > CI Class Manager .

Note: CI Class Manager doesn't support working with non-CMDB tables. For more details, see IRE support for non-CMDB tables .

Class Basics

Create a class View class basic information Class columns Add a suggested relationship Display all CIs for a class Dependency Views map icons for a class Delete CIs <a class="xref" href="https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/configuration-management/task/update-principal-class-filter.html" title="Manage the list of classes that are included in the Principal Class filter to restrict the CIs that appear in CIs list views to only specific classes that you need. You can add or remove CMDB classes from the Principal Class filter.">Update the list of classes in the Principal Class filter

CMDB Health

Create a compliance audit Create a certification filter Create a certification template <a class="xref" href="https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/configuration-management/task/t_CreateCMDBHealthOrphanRule.html" title="Create an orphan rule to determine the percentage of orphan CIs in the CMDB. This sum is then aggregated into the correctness CMDB Health KPI. Orphan rules are defined per class, and only a single orphan rule can be defined per class.">CMDB Health orphan rule CMDB Health staleness rules <a class="xref" href="https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/configuration-management/task/t_MakingAFieldRecommended.html" title="Define a list of CI fields as recommended, noting that it is desirable that they are populated by a data source such as Discovery. You can then configure the CMDB completeness KPI to include recommended fields in its aggregated health reports.">Set a CI field to be recommended Set a CI attribute to be mandatory <a class="xref" href="https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/configuration-management/task/create-health-inclusion-rule.html" title="Filter the CIs that are included in health calculations and that appear in the CMDB Health dashboard by defining health inclusion rules. Use health inclusion rules to temporarily filter out classes that generate a large number of failures, until the problems are fixed.">Health inclusion rules

IRE

Identification: CI identification rules Identification inclusion rules Reconciliation: CI reconciliation rules Data refresh rules Dependencies: Dependent relationship rules (hosting and containment)

Service Mapping

Entry point types for Service Mapping CI types for Service Mapping and Discovery