Opening an employee center topic page is throwing error when service portal page sys_id is used - Known Error

Opening an employee center topic page is throwing error when service portal page sys_id is used Description Multiple error is thrown when opening employee center service portal page using a sys_id instead of name (i.e. emp_taxonomy_topic )

Steps to Reproduce

This issue has been recorded happening when redirected using AI search results and others

Workaround This issue can be resolved by change the code in ExFeedbackPortalUtilSNC script include ( sys_script_include_0ce0a90f777331105e82756f1b5a99a0 ) line 44.

change line 44 & 45 from method _getPortalPageRecordFromPageID

From: gr.next() return gr;

To: if (gr.next()) { return gr; } gr.get(pageID); return gr;

Update: This feature has been fixed in SR - EX - Content Experiences Bundle - August 2024