Unable to access Instance using MFA in Google Chromer BrowserIssue Trying to login to instance by getting the code from the Microsoft Authenticator app but unable to login From the logs can see below errors 2024-06-25 04:10:43 (405) Default-thread-14 A0CD04C1838FC210344509A8BEAAD3AF txid=<> SEVERE *** ERROR *** AuthPolicy: Email Policy Active scriptable API cannot be accessed.2024-06-25 04:10:43 (404) Default-thread-14 A0CD04C1838FC210344509A8BEAAD3AF txid=<> SEVERE *** ERROR *** AuthPolicy: glide.authenticate.mfa.adaptive_auth.factor.enabledor glide.authenticate.auth.policy.enabled is not enabled in the instance.2024-06-25 04:10:43 (403) Default-thread-14 A0CD04C1838FC210344509A8BEAAD3AF txid=<> SEVERE *** ERROR *** AuthPolicy: Factor scriptable API cannot be accessed.2024-06-25 04:10:43 (401) Default-thread-14 A0CD04C1838FC210344509A8BEAAD3AF txid=<> SEVERE *** ERROR *** AuthPolicy: glide.authenticate.mfa.adaptive_auth.factor.enabledor glide.authenticate.auth.policy.enabled is not enabled in the instance.2024-06-25 04:10:43 (399) Default-thread-14 A0CD04C1838FC210344509A8BEAAD3AF txid=<> SEVERE *** ERROR *** AuthPolicy: Factor scriptable API cannot be accessed.2024-06-25 04:10:43 (397) Default-thread-14 A0CD04C1838FC210344509A8BEAAD3AF txid=<> SEVERE *** ERROR *** AuthPolicy: glide.authenticate.mfa.adaptive_auth.factor.enabledor glide.authenticate.auth.policy.enabled is not enabled in the instance.2024-06-25 04:10:43 (379) Default-thread-14 A0CD04C1838FC210344509A8BEAAD3AF txid=<> *** Start #63351 /validate_multifactor_auth_code.do, user: guest2024-06-25 04:10:43 (379) Default-thread-14 A0CD04C1838FC210344509A8BEAAD3AF txid=8eedc4814ce3 #63351 /validate_multifactor_auth_code.do The page validate_multifactor_auth_code.do redirected to the login page, instead of logging in. Conditions on instance where this was seen Vancouver InstanceNext Experience (Polaris) DisabledSN Utils version 8.1.5.0 CauseIssue is due to SN Utils Browser extension ResolutionWorkaround Disable SN Utils (during login) Fix Upgrade to version 8.1.5.2As of now, 8.1.5.2 is already published, except for SN Utils OnPrem Update SN UtilsThe browser usually automatically updates daily or restart.You can force an update by enabling developer modethen click the update button. Ref: https://github.com/arnoudkooi/ServiceNow-Utils/issues/519