Knowledge Articles Not Visible in Employee CenterIssueWhen searching through the Employee Center, knowledge articles are shown as search results. However, when clicking on any of them a Record not found message appears. The URL specifies that the Sys ID is undefined. Steps to reproduce:1. Navigate to ESC2. Search for: Test3. Click on any of the Knowledge Articles shown as search results4. See URL with Sys ID Undefined and error message Record not found CauseThere is an incorrect configuration on the search profile for ESC. Resolution1. Go to the ESC portal profile=> https://_INSTANCE_NAME_.service-now.com/ais_search_profile.do?sys_id=fd6491cb53171010069addeeff7b123f2. Go to search sources and open the record for "[AI Search Assist] - knowledge"3. Replace "[AI Search Assist] - knowledge" with "ESC Portal Knowledge Bases"4. Go to ESC portal=> https://_INSTANCE_NAME_.service-now.com/esc5. Do the search by "test" and select an entry KB entry. It goes correctly to the URL