There Are Abandoned Interactions Error MessageIssueUsers reported that they were getting an error message when trying to continue an interaction with the virtual agent. The error message stated, "Virtual Agent: I'm having technical issues and won't be able to continue this conversation." CauseThe root cause of the issue was that the AI search topics "Run AI Search" and "AI Search - Fallback V2" were out of date. Resolution1- Re-publish the topics "Run AI Search" and "AISearch - Fallback V2"2- This will ensure that the latest version of the topics is used. By following the steps outlined in the article, users can resolve the issue and continue their interactions with the virtual agent without receiving the error message.