TOI: SAM Basic Metering Setup with ACCSAM Metering Setup with ACCScopeThis KB is to explain the setup required for capturing SAM metering using ACC-VC product.This feature to fetch and populate SAM Metrics is supported only for Endpoint User Devices [EUD] i.e. Windows Endpoint Devices like Win 10, 11 etc. Its not supported for Server device types.Configuration Steps1. Install latest Agent Client Collector - Visibility Content [ACC-VC] Store App [Scoped App ID: sn_acc_vis_content] on the instance and Agent Installer on the host machine where metrics are needed.2. Activate Software Asset Management Professional [SAMP] Plugin [Plugin ID: com.snc.samp] on the intsance.3. System property [sn_acc_vis_content.persist_sam_usage_metrics] set to true.4. Please logon to the host machine where agent is installed with Admin User Credentials and perform below operations.5. Non-privileged users must be configured with READ only access in the Registry. This access allows for successful execution of the OSQuery against the UserAssist table to be successful. This operation is required for metrics to be populated. Go to regedit and allow the servicenow user to read UserAssist for all user accounts (for instance: \\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\UserAssist for all users in HKEY_USERS).If above reg path doesn't exist for a user then please ignore and proceed for next user in HKEY_USERSThe entries with SID-<number> only needs to be addressed as per above registry path, other users can be ignored. Also the users with SID-<number>_Classes can also be ignoredSo for every user in HKEY_USERS, navigate to the above reg path till end i.e. "UserAssist" and see if it has sub values under it.If yes, right click on UserAssist and select PermissionsSelect Add button and search for "servicenow" user.If user is not found, in the search window change the location to root level in the tree after selecting "Locations" button and then search again for "servicenow" user and you should be able to find it. In domain based setups this might be required to change the location to root level.Once "servicenow" user is found and added, select the user in list of users in permissions window and below there is a "Read" checkbox which needs to be enabled and click "Apply" and "OK" buttons to finish the permissions for one user under HKEY_USERSRepeat the same procedure for other valid users excluding the other users as mentioned above.6. Restart the agent once after these permissions are completed to take these configurations into effect and agent discovery should now start populating the SAM Metric Data.7. Add Reclamation rules on the instance for the products that you need to persist the usage metrics to the SAM table [samp_sw_usage].Reclamation rule to be created with "Applies To" as "Installed Software"Reclamation type should be "Last Used Date".8. The usage data gets inserted to "sn_acc_vis_content_sam_software_usage_staging" table and a scheduled job runs 1st week of every month to aggregate and insert the final usage data to the SAM table [samp_sw_usage].