CMDB reference search from Non CMDB filter is using contains filter instead start with - Support and Troubleshooting

CMDB reference search from Non CMDB filter is using contains filter instead start with Summary When searching for CMDB references from a non-CMDB tables, the search query a "contains" filter instead of "starts with."

To ensure correct functionality, please check for any custom user preferences in sys_user_preference table.

Delete any preferences using the "contains" filter for CMDB. Once these preferences are removed, you should be able to use the "starts with" filter in CMDB reference searches from other tables.