[Slack] Error displayed on bot after catalog card button gets clicked - Known Error

[Slack] Error displayed on bot after catalog card button gets clicked Description When we try to request an item from the catalog, we're seeing an error message saying, "I'm having technical issues and won't be able to continue this conversation." or "Sorry I didn't understand"

Steps to Reproduce

Connect the slack bot. Type "hi" Type "device" Select the catalog - Corporate Mobile Devices Click on request this item button. Error comes up saying "Sorry I didn't understand"

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.