Task is not properly picked-up the in the Knowledge Feedback TaskIssue 1. In the reported problematic instance, navigate to Knowledge Demand Insights > Demand Insights for Incidents > Click any bar graph 2. Tick any incident3. Click "Report Knowledge Gap"4. It will open pop-up screen. Type anything in the Description and click Submit button5. Open the Created Feedback Task6. Click Load Related List > Parent tasks for knowledge gap related listExpected Result: Task is not emptyActual Result: Task is emptyReleaseAny releaseCauseThe database view kb_curation_task_cluster has been customised; the order of the view tables has been updated. In OOB implementation, kb_task_knowledge_coverage and ml_cluster_detail are defined as View Tables with the same Order 100. There was additional table that was added and the order of the view tables has been changed. This caused an unintended consequence of causing a sys_id to pass through and change into a database view sys_id. This causes a query to break while Reporting a Knowledge Gap, and the task is not filled out for the Knowledge Feedback Task.Resolution1. revert the database view's view table to OOB or2. if the view tables need to be modified, please change the 'order' of the view table 'kb_task_knowledge_coverage' on the database view 'kb_curation_task_cluster' to be the lowest order. This ensures that the sys_id is translated correctly while passing through the view.