Troubleshoot report_view ACL access-denied errors on reports and dashboards<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Learn how to troubleshoot and resolve report_view access control list (ACL) errors (also called report_view ACL errors) that prevent users from viewing reports or dashboards. Use these steps when you see the error "Access to this content denied based on report_view field ACL" on a report or dashboard. Similar errors include: "Access to this content denied based on report_view field ACL's""Access to this content denied based on extra security on READ ACLs" Troubleshooting steps As an admin user, go to System Diagnostics > Session Debug > Debug Security. A new debug window opens.Impersonate the impacted user who is experiencing the report_view ACL errors.In the new debug window, select Clear log (top right) to remove the existing log entries.Select Run for the impacted report, or refresh the widget on the dashboard.In the debug window, locate the report_view ACL that is blocking the user from viewing the report.Stop debugging by going to System Diagnostics > Session Debug > Disable All.Remediate the access using one of the following options: - Grant the impacted user one of the roles for the ACL you found in the debugger. - Create another custom report_view ACL and grant a role that the user already has. - Review all affected reports at once using the documents in the Related Links section. Demo The following screenshot shows the Debug Security window referenced in the demo: Related links Enabling Report View ACLsManage Report ACL assessmentsRVACL Diagnostic Script — Identifying Reports & Widgets Affected by Report-View ACL Enforcement on the Stats API