Custom variant for customer information (CSM) does not work when audience is set.DescriptionCustom variant for customer information (CSM) does not work when audience is set.Steps to Reproduce 1.Create a role called sn_customerservice_variant2. Open UI Builder and select the "Customer Central" experience3. Duplicate the "Customer Information Default" page and call it "Customer Information Default Copy".4. Set the Order of the OOB variant to 10 and the Copy variant to 10.5. Create a new audience and add the role created in step1.6. Make any visible change to the Copy variant, i.e. add a background color somewhere, just to easily recognize it.7. Add the new role to any user who has access to account.8. Impersonate two users, one with the role and one without the role.5. Open any Account on the CSM/FSM Configurable Workspace6. Click on the "Customer Information" tabExpected behaviour:The "Customer Information Default Copy" variant should be used for the user who has the role set in the audience.The OOB "Customer Information Default" variant should be used for the user who does not have the role.Actual behaviour:The copy "Customer Information Default" variant is displayed on both scenarios even when an audience is setWorkaroundSolution Proposed: Please review and follow the steps below, have added the steps which provides the workaround to this issue. 1. Change scope to CSM Configurable workspace2. Go to sys_ux_macroponent list3. Search for record page tabs4.Open the Record Page Tabs and go to the UX App Routes related list.5. Search for Customer Information and click on the "Customer Information - Record Page Tab" under the Screen Collection column6. In the UX screens collection form, go to the UX Screens related list7. 0pen the Customer Information Screen8.Change the page definition to the Customer Information Copy9. Right click and select insert and stay.10. Go to the UX Screen which mentioned in step 8 for the Customer Information Copy and under Screen Applicabilities add the audience with the role sn_customerservice_variant created earlierRelated Problem: PRB1689648