Event Management Connector Instance is showing error and stuck in running true. In agent log it shows ERROR: ReferenceError: "isDebug" is not defined. - Known Error

Event Management Connector Instance is showing error and stuck in running true. In agent log it shows ERROR: ReferenceError: "isDebug" is not defined. Description Event Management Connector Instance is showing error and stuck in running true.

In agent log it shows ERROR: ReferenceError: "isDebug" is not defined.

Issue is caused by MID server script include: PullConnectorCustomDomainUtil.

Steps to Reproduce

> Configure IBM Netcool connector (or OMi connector etc) which doesn't have isDebug defined in the script used in Connector Definition. It fails with error "isDebug" is not defined.

> If clicking on Test Connector, it shows: undefined.

> Check xml of connector instance, running field is showing true. Set running field to false from background script will trigger another ecc_queue. Check agent log, the ecc job fails with error: "isDebug" is not defined.

(Connectors like solarwinds doesn't fail cause they have a isDebug defined in the script used in Connector Definition.)

Workaround Modify MID Server Script Include: PullConnectorCustomDomainUtil

1> add below line in initialize function this.isDebug = "" + probe.getAdditionalParameter("debug");

2> remove or comment below line from populateDomain function var isDebug = "" + probe.getAdditionalParameter("debug");

3> inside isValidValue function, modify the debug message in else condition (change isDebug to this.isDebug) this.debug(this.isDebug,"provided parameter value is invalid : "+value);