gs.addInfoMessage not showing immediately in notification preferences - Known Error

gs.addInfoMessage not showing immediately in notification preferences Description When creating a business rule with gs.addInfoMessage, it will only show the message when changing to another page

Steps to Reproduce

1. Create a new business rule before insert with advanced view on sys_notif_subscription table 2. In the advanced tab script area add the next lines inside the executeRule method: current.setAbortAction(true); gs.addInfoMessage('Changes on this Subscription table are not allowed'); 4. Save the changes to create the new business rule 5. Impersonate any user such as system administrator or ITIL 5. Click on the right top icon and select preferences cogwheel icon ⚙️ 6. select notifications 7. Click on advanced preferences that will open now/platform-notifications/platform-notifications page 8. Click to allow notifications flag that is just above system notifications tab 9. Click on Create notification suscription on a notififcation from the list such as Cost center affected 10. Try to create an email notification following the 3 steps and selecting a primary email in the step 2 11. Schedule the notification Mond thru Fri 9-5 on step 3 and click on Save 12. You will see a message such as "Update Error: Unable to update preferences... please try again later" but you will not see what the business rule states 13. Open any page such as https://INSTANCE_NAME/incident_list.do It could be either in the existent or new tab 14 You will see the addInfoMessage stated in the business rule

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.