outlook actionable survey not working - remote endpoint returned an error (HTTP '401').Issue We enabled outlook actionable survey for image scale (smiley survey)But while submitting the response it gives the errorThe remote endpoint returned an error (HTTP '401'). Please try again later.Cause Issue: >> We enabled outlook actionable survey for image scale (smiley survey) But while submitting the response it gives the error The remote endpoint returned an error (HTTP '401'). Please try again later. Investigation Summary: >> Reproduced the issue and Checked the logs. In logs, We found that error message is coming due to the ACL restriction. Log Error: RESTAPIProcessor : User Not Authorized >> Removed ACL from scripted rest message (Outlook Actionable survey) , But still error message is throwing. >> Then we found that the restriction is coming from below property. glide.rest.global.honor_snc_internal_flag >> Property to control if REST APIs will enforce the requirement that requestors have the snc_internal role to access REST API resources. Both Scripted REST APIs and Java Implemented REST APIs provide a way to specify that they require the snc_internal role on a per resource level. This property will determine if those per resource settings are enforced. When set to false requestors will not be required to have the snc_internal role regardless of per resource settings. This property is only relevant when the explicit roles plugin is activatedResolution>> Issue is solved by making the property to false glide.rest.global.honor_snc_internal_flag