In agent chat settings, observe that there is an error "Error fetching chat settings. Contact system administrator for details"Issue The customer reported an issue of the conversation interface chat setting not opening. Observe that there is an error "Error fetching chat settings. Contact system administrator for details"ReleaseAnyCauseIn the Agent chat page, the data is being fetched via a data broker - with sysid: 7080c513c34a0110fc869bc8a840dd00.xml, name- CI chat settings. Every data broker execution needs a security ACL. I don't see any security ACL available in the given instance and hence the error. ResolutionCreated missing OOB ACL sys_id=a11c41b0c3520110fc869bc8a840ddb6. I imported the ACL from OOB and the issue is fixed.