Form View for Salesforce CRM playbook is empty after Instance is upgrade from Tokyo to Utah/Vancouver - Known Error

Form View for Salesforce CRM playbook is empty after Instance is upgrade from Tokyo to Utah/Vancouver Description When creating a Salesforce CRM integration profile, the Profile details step in the playbook does not load the form details. Hence cannot proceed with the playbook.

Steps to Reproduce

Upgrade an instance from Tokyo to Utah or Vancouver versions. In workspace, Create a new Integration profile for Salesforce CRM. The playbook loads, Complete the first step and move to the second step ""Profile Details". Notice that the form fields are not loaded on the form.

Workaround Until the issue is resolved, please use the classic form to create the integration profile.

URL: /now/nav/ui/classic/params/target/samp_sw_subscription_profile_list.do%3Fsysparm_clear_stack%3Dtrue