Service Bridge Outbound Error observed in both Consumer and ProviderSummaryService Bridge(NOT Legacy) uses OAuth 2.0 for authentication between two instances.By default it uses "Authorisation Code" grant type which will generate 2 types tokens "Refresh" and "Access" When Access token is expired, it is automatically fetched on next flow execution using the available active refresh token.But, if the Refresh Token is expired, you will observe connection error in Service Bridge. When you go to the corresponding OAuth Credential, you will see a message confirming OAuth Refresh Token is not available. To fix this issue, we have to manually authenticate to fetch new set of refresh tokens.InstructionsYou have to follow the below instructions for fetching new refresh tokens for Service Bridge(NOT Legacy) Integration: Getting new tokens on Consumer Instance A. On Consumer Instance Navigate to All > Connections & Credentials > CredentialsOpen the Credential record with your Provider Connection record Number and "Service Bridge Credential"Verify if there is Error of "OAuth Access or Refresh tokens are not available.Keep this record open and follow next steps in Provider instance B. On Provider Instance Navigate to All > Users > Search for User ID starts with "sb_user"Find your connections user account in the list and take note of the full User IdConfigure the list and add the Password fieldChange the Password to a strong password you will rememberAlso, for the time being, set "Web service access only" flag to false. Make sure you change this back to true at the end of the process. C. On Consumer Instance Return back to the Consumer instance on the Credential record you kept open from Section A Step 4 above.Click the "Get Oauth Token" and enter in the User Id and Password you set on Provider and click the "Get OAuth Token" ButtonNavigate to All >Remote Systems - All > Open the Remote System record from your ConnectionOpen the related Outbound queue state record in Error statusChange the Status back to Ready and Clear out the Error info field and saveClick the "Validate & Activate Remote System" UI Action Getting new tokens on Provider Instance A. On Provider Instance Navigate to All > Connections & Credentials > CredentialsOpen the Credential record with your Consumer Connection record Number and "Service Bridge Credential"Verify if there is Error of "OAuth Access or Refresh tokens are not available.Keep this record open and follow next steps in Provider instance B. On Consumer Instance Navigate to All > Users > Search for User ID starts with "sb_user"Find your connections user account in the list and take note of the full User IdConfigure the list and add the Password fieldChange the Password to a strong password you will rememberAlso, for the time being, set "Web service access only" flag to false. Make sure you change this back to true at the end of the process. C. On Provider Instance Return back to the Provider instance on the Credential record you kept open from Section A Step 4 above.Click the "Get Oauth Token" and enter in the User Id and Password you set on Consumer and click the "Get OAuth Token" ButtonNavigate to All >Remote Systems - All > Open the Remote System record from your ConnectionOpen the related Outbound queue state record in Error statusChange the Status back to Ready and Clear out the Error info field and saveClick the "Validate & Activate Remote System" UI Action