Vancouver Patch 4 Hot Fix 1b: Known Errorsdiv.margin { padding: 10px 40px 40px 30px; }.title {color: #1F8476;font-weight: normal;font-size: 28px;margin-bottom: 56px;}h1{color: #1F8476;font-weight: normal;font-size: 21px;margin: 40px 0 -5px 0;}hr {border-top-width: 1px;border-top-style: solid;border-top-color: #cccccc;}a{color:#1F8476;}a:hover {color:#1F8476;text-decoration:underline;}.scroll {border: 0;border-collapse: collapse;color:#161B1Cmargin-bottom: 50px;}.scroll tr {display: flex;}.scroll thead tr:after {content: '';overflow-y: scroll;visibility: hidden;height: 0;}.scroll tbody {display: block;width: 100%;overflow-y: auto;max-height: 200px;}.scroll tbody tr { vertical-align: top; }.scroll tbody a { color: #1F8476; }.scroll th {flex: 1 auto;display: block;border: 1px solid #aaa;background-color: #E6E9EB;vertical-align: middle;color: #161B1C;font-weight: bold;padding: 1px 3px;}.scroll td {padding: 3px;flex: 1 auto;border: 1px solid #aaa;width: 1px;word-wrap: break-word;}.scroll .col1 { width: 90px; max-width: 90px; }.scroll .col2 { width: 90px; max-width: 90px; }.scroll .col3 { width: 100px; max-width: 250px; }.scroll .col4 { width: 500px; }Vancouver Patch 4 Hot Fix 1b : Known ErrorsThis article presents notable known errors in Vancouver Patch 4 Hot Fix 1b, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal.Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.To view the release notes for this release family, see Vancouver Release Notes.Severity 1The following table lists notable Severity 1 known errors in this patch.ArticleProblemCategoryTitleKB0826539PRB1404597Configuration Management Database (CMDB)Plugin com.sn_apphealth has invalid scope sys_id 70fae9692b1c0200c5244f74b4da15d2KB0831487PRB1406482Tables and DictionaryDuring CMDB CI Class Models, Discovery, and Service Mapping Patterns application installation or update, some tables under the TPP hierarchy are created in TPC structureKB0870803PRB1411441PersistenceFields with type 'Domain ID' in the sys_dictionary_override cause infinite recursion when the TableDescriptor cache is reloadedKB0870330PRB1456540Core PlatformChanging the class of a record via GlideRecord can drop values if the field belongs to a child of the initially declared tableKB0954755PRB1477728EmailWhen an email table is sharded and an email record is updated by SMTPsenderjob, the update business rules on the sys_email table are not triggered in QuebecKB1225738PRB1622571 Performance: Utah Upgrade performance DegradationKB1297848PRB1637481 Archive Table(ar_) Records are Not being DestroyedKB1287150PRB1651590 [Platform Runtime] /now/ui/common/legacy_date_time_choices not accessible when property "com.glide.ui.virtual_host" is missing or emptyKB1582715PRB1717962 Credential Authentication Issue with new instances after Vancouver Patch 4 and Utah Patch 7b updatesKB0727701PRB631444Business Logic ProcessingChanging the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target tableSeverity 2The following table lists notable Severity 2 known errors in this patch.ArticleProblemCategoryTitleKB0727944PRB1238857Forms and FieldsWhen saving a read-only currency field its value may be converted to default US Dollars automaticallyKB0713179PRB1240595ListsM2MList ajax call fails with a large set of m2m_selected_ids valuesKB0727642PRB1250745PersistenceSlowness and potential browser lock up in reports when there is a dot-walked filter condition on a CMDB table (Table Per Partition extension model)KB0754246PRB1316881Authorization/Legacy ACLsVA - On Service Portal when VA widget is display and user it NOT logged in, conversation does not displayKB0793453PRB1368103Dashboards and Home Pages[Quebec][Dependency Assessment] Individual nodes on the tree are not announced properly when they have focusKB0793289PRB1375768Performance AnalyticsExporting to PDF does not include the data visualization patterns when they are employed on graphsKB0831493PRB1407560Agent WorkspaceAgent workspace form header: links in information are missing their contextKB0860513PRB1413910Record WatcherExcessive cache synchronisations when keys are deleted from rw_cache, resulting in performance impactKB0856205PRB1426660UI Pages/MacrosUI Scripts served to client unexpectedly replace dollar-bracket syntaxKB0869728PRB1445128Design SystemPlaceholder for Now-Typeahead-Multi (and possibly other similar Design system components) have a low contrastKB0870570PRB1455521UI BuilderAll tabs are created as shared routes in Dashboard BuilderKB0870578PRB1455578UX Runtime[Refactoring] [Internal Regression] : Settings menu toggles should be in sync on CWF and Classic Workspaces for RibbonKB0870579PRB1457469Appsee - SeismicSeismic VA dashboard - 'Conversation' table not shows data after sorting by a topicKB0870585PRB1458043Application Navigator & Banner FrameWhen added to the visible UI, both the current Application and the current Update Set select lists have no accessible labelKB0870590PRB1458929Performance Analytics[High chart upgrade 8.2.2] Heatmap and geomap visualization are broken KB0870896PRB1459399Agent WorkspaceProcess Automation Designer (PAD) - Condition Builder fields are not populated in Modify Condition Widget in PAD Application KB0966593PRB1477967UI BuilderClient Scripts do not save when using UIB in FirefoxKB0966596PRB1485591ListsSimple - List component is not available in the Dashboard BuilderKB0966598PRB1492041Mobile PlatformMobile Task button actions on WOT form page do not refresh the form once the Task has been accepted/rejectedKB1123826PRB1501129Software Asset Management Professional[Accessibility] - License Usage - Focus is missing after clicking Run Reconciliation button from pop-upKB1274921PRB1504738EmailNotification Backend - Duplicate push notification issueKB0966640PRB1507712Agent WorkspaceThe calendar picker is picking invalid dates for today, yesterday, and all calendar left menu options.KB1587295PRB1538972Configuration Management Database (CMDB)[Query Builder] CMDB Query Builder High Memory Utilization With Queries Containing Operator NodesKB1005139PRB1539267PDF GenerationKorean letters are getting garbled when the PDF file is generated from a reportKB1005406PRB1541411Lists[Workspace WHC] Highlighted / selected / hover pages are indistinguishable in list paginationKB1113409PRB1562857Software Asset Management ProfessionalSoftware installations are created when the 'Installed on' field is undefinedKB1166040PRB1572894Enterprise PortalEVAM data source bypasses Query Business Rules on Project WorkspaceKB1123503PRB1573218Service MappingInefficient GlideRecord query for 'sm_ci_field_data' from 'CiFieldDataDaoImpl' (function "_size") through 'CiChangeFlapperHandler' results in a warning as 'Table handling an extremely large result set'KB1117843PRB1573869Software Asset Management ProfessionalLong reconciliation time due to SuiteEngine performance issuesKB1124263PRB1589646UX FrameworkNow Experience UI properties are not resolved for viewport sub-pagesKB1159157PRB1590903PersistenceInstant Alter breaks replication between MariaDB v10.4 and v10.2KB1497593PRB1594523UX FrameworkBlank page with console error for library-uxf after upgrading to Utah on Polaris (internal build)KB1198693PRB1601193Authentication[Tokyo Partner Testing] Cannot register a new user account on Login page (Polaris view)KB1501269PRB1609636UI Policy/Client Script[UUU-Runtime-Performance]: /api/now/ui/polaris/menu API call takes a long time to execute on first load if "All" menu is pinned and several application menus are expandedKB1220333PRB1634193 In Tokyo, after using 'ClearValue' in a catalog client script on Service Portal, the value of a checkbox a returns a blank stringKB1273281PRB1640075 High heap memory consumption during PDF generations with Itext5KB1309212PRB1659016 Variable summarizer in the standard ticket tab does not honour UI policies/display submitted variable incorrectlyKB1340471PRB1661584 Non-admin Users are not triggering notifications for following recordsKB1433675PRB1669965 HAM - Enabling CSDM Life Cycle plugin changed "State" value a number of records in the alm_hardware table to "consumed"KB1585328PRB1672320 Customers cannot use INSTANT ALTERKB1448786PRB1679796 'Discard draft' button is not enabled for 'catalog_builder_editor' and 'catalog_admin' personasKB1566418PRB1682900 Radio buttons value set Event not working on Load in Strategic Planning Workspace (Broken in Vancouver latest)KB1584714PRB1683928 'events process 0' job ran for days, and the stack kept showing 'system.upgraded' event stuck despite of upgrade was successfully completed.KB1514475PRB1685124 Activity Stream Mention (@user) does not work in comments and work notes on Workspace KB1517595PRB1694894 Non-admin users are not able to add new notification devicesKB1531357PRB1698258 Requests in Core UI with Polaris ON are resulting in pages hanging when redirect urls are opened in a new tabKB1549188PRB1699994 Playbook usage of DomainSupport.switchDomain doesn't use the closeable properly, which causes domain separation issuesKB1637446PRB1703346 Script Debugger doesn't work in module scriptsKB1556696PRB1705462 After Vancouver upgrade, emails are being sent but remain in the OutboxKB1581512PRB1707643 Getting error when attempting to activate a subflow inside the studioKB1556755PRB1708634 MID Server Script Files get skipped in instance/app upgrades, after Checksum values are automatically addedKB1575573PRB1710720 Customers can break xmlstats.do for ServiceNow, causing outages, if they remove the "public" role from the AAdminProcessor.execute ACLKB1575350PRB1711451 Any user can perform CRUD operations on the tables sys_flow_approver_listener_reference and sys_flow_group_approval_listener_referenceKB1575252PRB1715869 CMDB Query Builder 'Create Report' UI button not selectable following Vancouver upgradeKB1582352PRB1719552 AppClient showing pending state while application installed with successKB1584953PRB1721309 App node throwing java.io.IOException: Too many open files due to file handle resource leakKB1632761PRB1731256 MID Server validate and upgrade stuck due to missing SeImpersonatePrivilege, caused by MSI MID Installer.KB1587599PRB1731498 Long loading times for Service Portal on cold cache of catalog itemsKB1628704PRB1734388 Unable to decrypt protected script after cloningKB1634707PRB1740957 Orphaned database triggers on a table will prevent insert/update/delete operations until the database triggers are removedKB1634761PRB1742573 Inserted Quick messages not visible in html editor but sent in sys_email record via Agent workspaceKB1635281PRB1743909 Trailing space in sys_app_module.application value can cause 500 errorKB0598187PRB668806Project Portfolio ManagementCannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected