›ServiceNow Impact: Instance Observer does not load the home page, home page is BLANK - Known Error

›ServiceNow Impact: Instance Observer does not load the home page, home page is BLANK Short Description: Blank Page After Login in Instance Observer

Issue: Users see a blank page after logging in, with nothing loading.

Symptoms: After successful login, users encounter a blank page with no content loading.

Cause: Browser cache conflicts in Vancouver release.

Solution:

1. Users are requested to clear browser cache.

2. Retry loading the home page.

Alternatively, Use incognito mode or an alternative browser if the issue persists.