<h2>Customize the number of list rows per page</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Configure and use list functions" /><meta name="abstract" content="All users can interact with lists for the tables their role permits them to access. Some list and column header menu options are controlled by permissions granted to the user role." /><meta name="description" content="All users can interact with lists for the tables their role permits them to access. Some list and column header menu options are controlled by permissions granted to the user role." /><meta name="DC.subject" content=", lists, sort, field status indicator, using lists, customize number of rows, switch views, action check box" /><meta name="keywords" content=", lists, sort, field status indicator, using lists, customize number of rows, switch views, action check box" /><meta name="DC.relation" scheme="URI" content="../../../use/using-lists/concept/c_UseLists.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/navigation-and-ui/concept/c_NavigationAndTheUserInterface.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/general/concept/configure-uis-and-portals.html" /><meta name="DC.relation" scheme="URI" content="../../../get-started/servicenow-overview/concept/working-in-ui16-and-ui15.html" /><meta name="DC.relation" scheme="URI" content="../../../get-started/servicenow-overview/concept/working-in-classic-lists-and-forms.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2024-02-01" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="configure-use-list-functions" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Configure and use list functions</title></head><body> <div class="nested0" id="configure-use-list-functions"> <h1 class="title topictitle1" id="ariaid-title1">Configure and use list functions</h1> <div class="body conbody"><p class="shortdesc">All users can interact with lists for the tables their role permits them to access. Some list and column header menu options are controlled by permissions granted to the user role.</p> <div class="section" id="configure-use-list-functions__prereq_v2y_gqc_nsb"> <p class="p">The following procedures describe functions that users can configure or use with lists.</p> </div> </div> <div class="related-links"> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-lists/concept/c_UseLists.html" title="A list displays a set of records from a table.">Lists in the classic environment</a></div> </div> </div><div class="topic task nested1" id="t_SortAList"> <h2 class="title topictitle2" id="ariaid-title2">Sort a list</h2> <div class="body taskbody"><p class="shortdesc">You can quickly find information in a list by sorting the list. The method that the system uses to sort a list depends on the type of record in the sort column.</p> <div class="section prereq p"> <p class="p">Role required: none</p> </div> <div class="section context"> <p class="p">Consider the example record: Label=<span class="ph uicontrol">Requested Item</span>; Value=<span class="ph uicontrol">sc_req_item</span>. Field types other than choice list types are sorted based on the label. The example record label, <span class="ph uicontrol">Requested Item</span>, would be sorted with records whose labels start with "r."</p> <p class="p">A choice list field lets the user select from a pre-defined set of choices. Choice list fields are sorted by the underlying dictionary entry value of the field, not by the label. The example record value, <span class="ph uicontrol">sc_req_item</span> would be sorted with records whose values start with "s."</p> <p class="p">Sorting by value can be useful. For example, choices for the <span class="ph uicontrol">State</span> of tasks are ordered <span class="ph menucascade"><span class="ph uicontrol">New</span> > <span class="ph uicontrol">Work in Progress</span> > <span class="ph uicontrol">Closed</span></span>. Based on the label, the sort would be <span class="ph menucascade"><span class="ph uicontrol">Closed</span> > <span class="ph uicontrol">New</span> > <span class="ph uicontrol">Work in Progress</span></span>.</p> <div class="p">An arrow next to the column name indicates the current sort order. A downward pointing arrow indicates that the column is sorted in descending order. Only the primary sort order is indicated. <div class="note"><span class="notetitle">Note:</span> The following sorting rules apply to lists: <ul class="ul" id="t_SortAList__ul_r33_c4j_tx"><li class="li">In a translated instance, only translated_text, translated_field, and translated_html type columns support sorting.</li><li class="li">The column label should be created in English first then translated accordingly.</li><li class="li">You cannot sort a list by an array-based field, such as a Glide list.</li></ul> </div> </div> <p class="p">To sort a list, use one of the following methods:</p> </div> <ul class="ul steps-unordered" id="t_SortAList__steps-unordered_vcq_vkz_gq"><li class="li step stepexpand"> <span class="ph cmd">Click a column name to sort the list in ascending order.</span> <div class="itemgroup info">Click again to sort in reverse order.</div> </li><li class="li step stepexpand"> <span class="ph cmd">Right-click a column name and select <span class="ph uicontrol">Sort (a to z)</span> or <span class="ph uicontrol">Sort (z to a)</span> to sort in ascending or descending order, respectively.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Specify a sort order with a filter.</span> <div class="itemgroup info">Filters provide for sorting by more than one column (for example, by Category and then Subcategory).</div> </li></ul> </div> <div class="related-links"> <div class="linklist relinfo"><strong>Related topics</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="https://docs.servicenow.com/csh?topicname=c_ChoiceLists&version=washingtondc&pubname=washingtondc-platform-administration" target="_blank" rel="noopener noreferrer">Choice lists</a></li><li class="linklist"><a class="link" href="https://docs.servicenow.com/csh?topicname=c_IntValsForDfltChoiceList&version=washingtondc&pubname=washingtondc-platform-administration" target="_blank" rel="noopener noreferrer">Integer values for default choice lists</a></li></ul></div> </div> </div> <div class="topic task nested1" id="t_ConfigV3FieldStatusIndicators"> <h2 class="title topictitle2" id="ariaid-title3">Configure field status indicators</h2> <div class="body taskbody"><p class="shortdesc">You can enable or disable modern cell coloring for list field status indicators. This setting is available when you personalize a list. This setting is available in your system settings.</p> <div class="section prereq p"> <p class="p">Role required: none</p> </div> <div class="section context" id="t_ConfigV3FieldStatusIndicators__context_if5_1bx_j1b"> <div class="p">Field status indicators on lists are displayed with modern cell coloring, as a colored circle on the left side of the field. You can select the style of the field status indicator. You can revert to using a field background color by disabling modern cell coloring.<div class="fig fignone" id="t_ConfigV3FieldStatusIndicators__fig_wrb_gz5_1r"><span class="figcap"><span class="fig--title-label">Figure 1. </span>Modern cell coloring on</span> <img class="image" id="t_ConfigV3FieldStatusIndicators__image_qfq_x1v_1r" src="../../using-lists/image/Modern_cell_coloring.png" alt="Modern cell coloring on" /> </div> </div> </div> <div class="li step p"> <span class="ph cmd">The process depends on the version.</span> <ol type="a" class="ol substeps" id="t_ConfigV3FieldStatusIndicators__substeps_fs1_qdt_wtb"><li class="li substep"> <span class="ph cmd">Click the personalize list icon (<img class="image icon" id="t_ConfigV3FieldStatusIndicators__image_dtx_qdt_wtb" src="../../using-lists/image/IconPersonalizeList.png" alt="Personalize list icon" />) in the list.</span> </li><li class="li substep"> <span class="ph cmd">Select the <span class="ph uicontrol">Modern cell coloring</span> check box to use the style field status indicator.</span> </li><li class="li substep"> <span class="ph cmd">Click <span class="ph uicontrol">OK</span>.</span> </li></ol> <div class="itemgroup info"> <p class="p">For more information, see <a class="xref" href="https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-lists/concept/c_PersonalLists.html" title="You can create personal lists to customize which columns appear and the order in which they appear. Personal lists modify a specific list view according to your individual preferences.">Creating Personal Lists</a>.</p> </div> </div> </div> </div> <div class="topic task nested1" id="t_CustmNumListRowsPerPg"> <h2 class="title topictitle2" id="ariaid-title4">Customize the number of list rows per page</h2> <div class="body taskbody"><p class="shortdesc">You can customize the number of records, or rows, to display on each page of a list. The default is 20 rows per page.</p> <div class="section prereq p"> <p class="p">Role required: none</p> </div> <div class="section context"> <p class="p">When you customize the number of rows, it applies to all lists that you can access.</p> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Open a list.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Right-click the list title and select <span class="ph menucascade"><span class="ph uicontrol">Show</span> > <span class="ph uicontrol"><Number> rows per page</span></span>.</span> <div class="itemgroup stepresult">The list refreshes to display the number of records selected, or, if there are fewer than the number of rows you are displaying, the total number of records. The page control is updated to show your selected number of records (<img class="image icon" id="t_CustmNumListRowsPerPg__image_qcc_3lp_tt" src="../image/PageControl.png" alt="Page control" />). </div> </li></ol> </div> </div> <div class="topic task nested1" id="t_SwitchBetweenListViews"> <h2 class="title topictitle2" id="ariaid-title5">Switch between list views</h2> <div class="body taskbody"><p class="shortdesc">A view defines the elements that appear when a user opens a list.</p> <div class="section prereq p"> <p class="p">Role required: none</p> </div> <div class="section context"> <p class="p">You can switch between list views to which you have access.</p> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Open the list.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Open the list title menu and select <span class="ph menucascade"><span class="ph uicontrol">View</span> > <span class="ph uicontrol">(view name)</span></span>.</span> <div class="itemgroup stepresult">The page refreshes with in the selected view.</div> </li></ol> </div> </div> <div class="topic task nested1" id="remove-list-pagination"> <h2 class="title topictitle2" id="ariaid-title6">Speed up loading large lists</h2> <div class="body taskbody"><p class="shortdesc">Remove the calculation of the total number of records in a list to speed up loading lists.</p> <div class="section prereq p"> <p class="p">Role required: admin</p> </div> <div class="section context" id="remove-list-pagination__context_tjp_rym_kjb"> <p class="p">Calculating the total number of records to be included in a list filtered from extremely large tables can take a long time.</p> <p class="p">To improve performance, you can remove that calculation for all or specified views.</p> </div> <ol class="ol steps" id="remove-list-pagination__steps-pagination-calculation"><li class="li step stepexpand"> <span class="ph cmd">On a list, click the menu icon (<img class="image icon" id="remove-list-pagination__image_i5f_4zm_kjb" src="../../../administer/navigation-and-ui/image/MenuIconUI14.png" alt="Menu icon" />) and navigate to <span class="ph menucascade"><span class="ph uicontrol">Configure</span> > <span class="ph uicontrol">List Control</span></span>.</span> <div class="itemgroup info"></div> </li><li class="li step stepexpand"> <span class="ph cmd">On the List Control page, select a check box:</span> <div class="itemgroup info"> <ul class="ul" id="remove-list-pagination__ul_qkg_51n_kjb"><li class="li"><span class="ph uicontrol">Remove pagination count</span>—Removes pagination calculation from all views.</li><li class="li"><span class="ph uicontrol">Remove pagination count for specified views</span>—Removes pagination calculation from specified views.</li></ul> </div> </li><li class="li step stepexpand"><strong>Optional: </strong> <span class="ph cmd icon">If you selected <span class="ph uicontrol">Remove pagination count for specified views</span>, click the lock icon (<img class="image icon" id="remove-list-pagination__image_lzw_pbn_kjb" height="20" src="../../../common/image/icon-lock.png" alt="Lock icon" />) and select the views that suppress displaying the number of pages in the list.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Verify that the pagination is not calculated for your view by switching to that view.</span> <div class="itemgroup info">On a list, click the menu icon (<img class="image icon" id="remove-list-pagination__image_hny_4dn_kjb" src="../../../administer/navigation-and-ui/image/MenuIconUI14.png" alt="Menu icon" />) and navigate to <span class="ph menucascade"><span class="ph uicontrol">View</span> > <span class="ph uicontrol"><a view></span></span>.<p class="p">The pagination calculation should not appear and the fast forward icon (<img class="image icon" id="remove-list-pagination__image_yvm_ydn_kjb" src="../../../administer/workspace/image/icon-fast-forward.png" alt="Fast forward icon" />) should be grayed out.</p> </div> </li></ol> </div> </div> <div class="topic task nested1" id="t_ActionCheckBox"> <h2 class="title topictitle2" id="ariaid-title7">Perform actions on selected items in a list</h2> <div class="body taskbody"><p class="shortdesc">Action check boxes enable you to perform actions on one or more items in a list.</p> <div class="section prereq p" id="t_ActionCheckBox__prereq_i43_nqc_nsb"> <p class="p">Role required: admin</p> </div> <div class="section context"> <p class="p"><img class="image" id="t_ActionCheckBox__image_ndc_p3x_wtb" src="../image/ActionList.png" alt="Action check boxes and action choice list." /></p> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Select the check boxes beside the records you want to affect.</span> <div class="itemgroup info">To select all records on the page, select the check box at the top of the list.</div> </li><li class="li step stepexpand"> <span class="ph cmd">Apply the desired action.</span> <ul class="ul choices" id="t_ActionCheckBox__choices_trd_nbp_vt"><li class="li choice">In the column context menu, select <span class="ph uicontrol">Update Selected</span> to update all the selected records.</li><li class="li choice">In the Action on selected rows menu, select an action such as <span class="ph uicontrol">Delete</span> (administrators only), or <span class="ph uicontrol">Add to Visual Task Board</span>. The available actions vary depending on the list and which plugins are activated. </li></ul> </li></ol> </div> </div> <div class="topic concept nested1" id="c_EmbeddedListsForLists"> <h2 class="title topictitle2" id="ariaid-title8">Embedded lists</h2> <div class="body conbody"><p class="shortdesc">Some lists may be embedded in forms. Use list controls to work with records in an embedded list within a form.</p> <div class="p">Use these controls to work with an embedded list. For more information, see <a class="xref" href="https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-forms/task/t_EditingInForms.html" title="You can edit a record in the form view. You can also insert a record, apply a template, and cancel changes to the record.">Edit a form</a>. <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="c_EmbeddedListsForLists__tbl_WorkingWithEmbeddedLists" class="table" frame="border" border="1" rules="all"><caption><span class="tablecap"><span class="table--title-label">Table 1. </span>Working with embedded lists</span></caption><colgroup><col /><col /><col /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry nocellnorowborder" style="vertical-align:top;" id="d111483e846">Task</th><th class="entry nocellnorowborder" style="vertical-align:top;" id="d111483e849">Icon</th><th class="entry cell-norowborder" style="vertical-align:top;" id="d111483e852">Action</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d111483e846 ">Expand an embedded list</td><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d111483e849 "><img class="image icon" id="c_EmbeddedListsForLists__image_pn3_twx_bq" src="../../using-forms/image/UI11FormExpand.png" alt="Expand embedded list icon." /></td><td class="entry cell-norowborder" style="vertical-align:top;" headers="d111483e852 ">Click the expand icon in the list header.</td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d111483e846 ">Collapse an embedded list</td><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d111483e849 "><img class="image icon" id="c_EmbeddedListsForLists__image_nkd_swx_bq" src="../../using-forms/image/UI11FormCollapse.png" alt="Collapse embedded list icon." /></td><td class="entry cell-norowborder" style="vertical-align:top;" headers="d111483e852 ">Click the collapse icon in the list header.</td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d111483e846 ">Insert a new row</td><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d111483e849 "><img class="image" id="c_EmbeddedListsForLists__image_qnp_jcj_wtb" src="../../using-forms/image/InsertRow.png" alt="Insert a row." /></td><td class="entry cell-norowborder" style="vertical-align:top;" headers="d111483e852 ">Select <span class="ph uicontrol">Add</span> and identify the record you want to add to the embedded list.</td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d111483e846 ">Edit a row</td><td class="entry nocellnorowborder" style="vertical-align:top;" headers="d111483e849 "> </td><td class="entry cell-norowborder" style="vertical-align:top;" headers="d111483e852 ">Double-click in an empty area of that field. See <a class="xref" href="https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-lists/task/t_UseTheListEditor.html" title="The list editor enables you to edit field values directly from a list without navigating to a form.">Use the list editor</a>.</td></tr><tr class="row"><td class="entry row-nocellborder" style="vertical-align:top;" headers="d111483e846 ">Delete a row</td><td class="entry row-nocellborder" style="vertical-align:top;" headers="d111483e849 "><img class="image icon" id="c_EmbeddedListsForLists__image_spy_dzx_bq" src="../../using-forms/image/RowDeleteIcon.png" alt="Delete row icon." /></td><td class="entry cellrowborder" style="vertical-align:top;" headers="d111483e852 ">Click the delete icon beside the row. New rows are removed immediately. Existing rows are designated for deletion when the record is saved. To clear this designation, click the delete icon again.</td></tr></tbody></table> </div> </div> <div class="fig fignone" id="c_EmbeddedListsForLists__fig_bjd_3zx_bq"><span class="figcap"><span class="fig--title-label">Figure 2. </span>Embedded list</span> <img class="image" id="c_EmbeddedListsForLists__image_dwx_nzx_bq" src="../../using-forms/image/FormEmbeddedList.png" alt="Embedded list" /> </div> </div> </div> </div> </body></html></div>