<h2>Organize dashboards into groups</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="task" /><meta name="DC.title" content="Organize dashboards into groups" /><meta name="abstract" content="Assign dashboards to groups so that users can find the dashboards they want more easily. Dashboard groups determine how dashboards appear in the dashboard picker when you navigate to Self-Service > Dashboards . You can also add view permissions to dashboard groups." /><meta name="description" content="Assign dashboards to groups so that users can find the dashboards they want more easily. Dashboard groups determine how dashboards appear in the dashboard picker when you navigate to Self-Service > Dashboards . You can also add view permissions to dashboard groups." /><meta name="DC.contributor" content="joe.silber" /><meta name="DC.contributor" content="courtney.bradwell" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2024-02-01" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="t_GroupDashboards" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Organize dashboards into groups</title></head><body> <div class="nested0" id="t_GroupDashboards"> <h1 class="title topictitle1" id="ariaid-title1">Organize dashboards into groups</h1> <div class="body taskbody"><p class="shortdesc"><span class="ph" id="ph_rgv_5qx_dz">Assign dashboards to groups so that users can find the dashboards they want more easily. Dashboard groups determine how dashboards appear in the dashboard picker when you navigate to <span class="ph menucascade"><span class="ph uicontrol">Self-Service</span> > <span class="ph uicontrol">Dashboards</span></span>. You can also add view permissions to dashboard groups.</span></p> <div class="section prereq p"> <p class="p">Role required: admin, pa_admin, or pa_power_user.</p> </div> <div class="section context" id="t_GroupDashboards__context_rrb_f1f_v1b"> <div class="p">Permissions on dashboard groups apply to all the dashboards in that group. <div class="note"><span class="notetitle">Note:</span> <ul class="ul" id="t_GroupDashboards__ul_hvt_kyz_51b"><li class="li">View permissions on an individual dashboard override the permissions set at the dashboard group level.</li><li class="li">Edit permissions on a dashboard can affect or override the dashboard group permissions.</li><li class="li">Dashboard group permissions do not appear in the dashboard Sharing panel.</li></ul> </div> To show single groups in the dashboard picker, add the parameter <span class="ph filepath">sysparm_group=</span> followed by the group name to the dashboard URL. For example, to show only a dashboard group named incident, use the URL <span class="ph filepath">https://<instance>/$dashboards.do?sysparm_group=incident</span>.</div> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Navigate to <span class="ph menucascade"><span class="ph uicontrol">All</span> > <span class="ph uicontrol">Performance Analytics</span> > <span class="ph uicontrol">System</span> > <span class="ph uicontrol">Dashboard Administration</span></span>.</span> <div class="itemgroup info">Review current dashboards groupings using the <span class="ph uicontrol">Group</span> column. Dashboards without groups assigned to them show (empty) in the <span class="ph uicontrol">Group</span> column. On the Dashboard Overview, these dashboards are grouped as Other.</div> </li><li class="li step stepexpand"> <span class="ph cmd">Select the name of the dashboard that you want to add to a group to open its form.</span> </li><li class="li step stepexpand"> <span class="ph cmd"><span class="ph" id="t_GroupDashboards__ph_aqx_1tx_dz">In the <span class="ph uicontrol">Group</span> field, use the lookup icon (<img class="image icon" id="t_GroupDashboards__image_zfk_dxt_tsb" height="20" src="../image/icon-search.png" alt="" />) to select a group to add the dashboard to.</span></span> <div class="itemgroup info">Select an existing dashboard group or select <span class="ph uicontrol">New</span> to create a dashboard group.<br /><img class="image" id="t_GroupDashboards__image_drm_lyt_tsb" src="../image/add-db-group.gif" alt="Animated gif shows searching for a dashboard group and creating a new dashboard group" /><br /> </div> </li><li class="li step stepexpand"><strong>Optional: </strong> <span class="ph cmd">Open the form of the dashboard group to modify its permissions.</span> <div class="itemgroup info"> <p class="p">Only view permissions can be set on dashboard groups.</p> Dashboard groups use standard platform permissions. For more information, see <a class="xref" href="../administer/contextual-security/concept/access-control-rules.dita/access-control-rules.html" target="_blank" rel="noopener noreferrer">Access control list rules</a>.</div> </li><li class="li step stepexpand"> <span class="ph cmd">Select <span class="ph uicontrol">Update</span>.</span> </li></ol> </div> <div class="topic concept nested1" id="how-dashboard-and-group-permissions-interact"> <h2 class="title topictitle2" id="ariaid-title2">How dashboard and dashboard group permissions interact on responsive dashboards</h2> <div class="body conbody"><p class="shortdesc">Dashboard group and dashboard permissions are not additive. Depending on how permissions are defined on a dashboard, dashboard group permissions may not apply.</p> <p class="p" id="how-dashboard-and-group-permissions-interact__DashbardsAndGroupsInteract">If a dashboard belongs to a dashboard group, any view permissions defined on the dashboard override all view permissions on the dashboard group. Permissions on the dashboard group level are not visible from the <span class="ph uicontrol">Share</span> panel of a dashboard. When you change the view permissions of a dashboard in a group, always review the dashboard group permissions to ensure that users do not lose access. For more information, see <a class="xref" href="../../performance-analytics/task/troubleshoot-dashboard-permissions.html#dashboard-permissions-scenarios" title="Permissions on dashboards can be complicated. If you set a permission on a dashboard group, for example, permissions set on a dashboard within that group override it. This matrix shows what is visible based on various combinations of permissions.">Dashboard permissions scenarios</a>.</p> <div class="example" id="how-dashboard-and-group-permissions-interact__DashboardGroupPermissionsExample">For example, the dashboard group Support Dashboards contains the dashboards Open Incidents and Incident Metrics. The dashboard group has view permissions for the group Support. When you give view permissions to user John Dee for the dashboard Incident Metrics, the group Support can no longer see that dashboard. View permissions on the dashboard override all view permissions on the dashboard group.</div> </div> </div> </div> </body></html></div>