<h2>Flow Designer</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Flow Designer" /><meta name="abstract" content="Flow Designer is a Now Platform feature that enables process owners to automate work. Build multi-step flows from reusable components without having to code." /><meta name="description" content="Flow Designer is a Now Platform feature that enables process owners to automate work. Build multi-step flows from reusable components without having to code." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2024-02-01" /><meta name="page-type" content="automation-engine" /><meta name="page-type" content="platform" /><meta name="mini-toc" content="yes" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="flow-designer" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Flow Designer</title></head><body id="flow-designer"> <h1 class="title topictitle1" id="ariaid-title1">Flow Designer</h1> <div class="body conbody"><p class="shortdesc"><span class="ph"> <span class="ph">Flow Designer</span> is a <span class="ph">Now Platform®</span> feature that enables process owners to automate work. Build multi-step flows from reusable components without having to code.</span></p> <div class="section" id="flow-designer__section_uw2_m5s_dzb"> <p class="p"><span>Demonstrates how to create a flow in Flow Designer.</span> </p> <p class="p">Watch this seven-minute video to learn how to create and test a flow in <span class="ph">Flow Designer</span>.</p> </div> <div class="section" id="flow-designer__section_vw2_m5s_dzb"><h2 class="title sectiontitle">Get started</h2> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="flow-designer__table_ww2_m5s_dzb" class="table nav-card" frame="void" border="1" rules="all"><colgroup><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /><col style="width:33.33333333333333%" /></colgroup><tbody class="tbody"><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="exploring-flow-designer.html" title="Flow Designer is the default Now Platform process automation builder used to create flows. Flow Designer replaces the legacy Workflow graphical editor."><span class="ph">Explore</span><img class="image decorative" id="flow-designer__image_xw2_m5s_dzb" src="../../../reuse/icons/brand-icons/bus-explore.svg" alt="" /><span class="ph">Learn about <span class="ph">Flow Designer</span> concepts and features</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="configuring-flow-designer.html" title="Configure Flow Designer user access, API access, and properties."><span class="ph">Configure</span><img class="image decorative" id="flow-designer__image_yw2_m5s_dzb" src="../../../reuse/icons/brand-icons/bus-sdlc.svg" alt="" /><span class="ph">Configure user access and feature access to <span class="ph">Flow Designer</span></span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="flow-designer-integrations.html" title="Expand the capabilities of Flow Designer with additional subscriptions and spokes."><span class="ph">Integrate</span><img class="image decorative" id="flow-designer__image_zw2_m5s_dzb" src="../../../reuse/icons/brand-icons/bus-integration-and-apis.svg" alt="" /><span class="ph">Integrate with other applications</span></a></p> </td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="flows.html" title="Flows automate a repeatable multi-step process. When the flow trigger conditions are met, the flow runs a sequence of reusable actions and flow logic to complete the process."><span class="ph">Build flows</span><img class="image decorative" id="flow-designer__image_prm_pws_dzb" src="../../../reuse/icons/brand-icons/bus-workflow.svg" alt="" /><span class="ph">Build flows to automate business processes</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="subflows.html" title="Subflows automate a repeatable multi-step process that also produces an output needed by another process. When a playbook, flow, or script calls a subflow, the subflow runs a sequence of reusable actions and flow logic to complete the process and produce output values."><span class="ph">Build subflows</span><img class="image decorative" id="flow-designer__image_h1n_qys_dzb" src="../../../reuse/icons/brand-icons/bus-workflow.svg" alt="" /><span class="ph">Build subflows to reuse a sequence of actions</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="actions.html" title="Actions automate a repeatable task or operation within a flow. Flows run actions by passing them data as inputs. Actions run a sequence of steps to complete the task, and pass data to the flow as outputs."><span class="ph">Build actions</span><img class="image decorative" id="flow-designer__image_oyb_xys_dzb" src="../../../reuse/icons/brand-icons/bus-workflow.svg" alt="" /><span class="ph">Build actions to automate a sequence of steps</span></a></p> </td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="spoke-builder.html" title="Automate integration tasks by creating a sequence of reusable actions to develop custom integrations called spokes."><span class="ph">Build spokes</span><img class="image decorative" id="flow-designer__image_a4n_2zs_dzb" src="../../../reuse/icons/brand-icons/bus-workflow.svg" alt="" /><span class="ph">Build spokes to automate integrations</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="flow-administration.html" title="Identify and troubleshoot potential issues by reviewing action and flow executions, their result state, and their runtime duration."><span class="ph">Administer</span><img class="image decorative" id="flow-designer__image_q24_bzs_dzb" src="../../../reuse/icons/brand-icons/bus-work-order.svg" alt="" /><span class="ph">Maintain flows and execution details</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="../reference/flow-designer-reference.html" title="Get details about Flow Designer components like actions, flow logic, and properties."><span class="ph">Reference</span><img class="image decorative" id="flow-designer__image_ax2_m5s_dzb" src="../../../reuse/icons/brand-icons/bus-learn.svg" alt="" /><span class="ph">Get details about <span class="ph">Flow Designer</span> components such as actions, flow logic, and properties</span></a></p> </td></tr></tbody></table> </div> </div> <div class="section" id="flow-designer__section_vyf_tbn_f4b"><h2 class="title sectiontitle">Request apps on the Store</h2> <p class="p" id="flow-designer__p_c21_nfg_h1c"><span class="ph" id="flow-designer__inline-send-to-store">Visit the <a class="xref" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank" rel="noopener noreferrer"><span class="ph">ServiceNow Store</span></a> website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the <a class="xref" href="https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html" target="_blank" rel="noopener noreferrer"><span class="ph">ServiceNow Store</span> version history release notes</a>.</span></p> </div> <div class="section" id="flow-designer__section_bx2_m5s_dzb"><h2 class="title sectiontitle">Troubleshoot and get help</h2> <div class="p"><ul class="ul" id="flow-designer__ul_cx2_m5s_dzb"><li class="li"><a class="xref" href="https://community.servicenow.com/community?id=community_forum&sys_id=2e299a2ddbd897c068c1fb651f961912" target="_blank" rel="noopener noreferrer">Ask or answer questions in the <span class="ph">Now Platform</span> community forum</a></li><li class="li"><a class="xref" href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477" target="_blank" rel="noopener noreferrer">Search the Known Error Portal for known error articles</a></li><li class="li"><a class="xref" href="https://developer.servicenow.com/dev.do#!/" target="_blank" rel="noopener noreferrer">Learn how to build apps on the developer site.</a></li><li class="li"><a class="xref" href="https://support.servicenow.com/now?draw=case" target="_blank" rel="noopener noreferrer">Contact <span class="ph">Customer Service and Support</span></a></li></ul> </div> </div> </div> </body></html></div>