<h2>Configure knowledge article templates</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Configure knowledge article templates" /><meta name="abstract" content="Configure knowledge article templates to customize and display content as per your requirements." /><meta name="description" content="Configure knowledge article templates to customize and display content as per your requirements." /><meta name="DC.relation" scheme="URI" content="configuring-knowledge-management.html" /><meta name="DC.relation" scheme="URI" content="administer/general/concept/capabilities-bundle-landingpage.html" /><meta name="DC.relation" scheme="URI" content="administer/general/reference/manage-content.html" /><meta name="DC.relation" scheme="URI" content="product/knowledge-management/concept/knowledge-management.html" /><meta name="DC.relation" scheme="URI" content="product/knowledge-management/task/create-a-new-article-templates.html" /><meta name="DC.relation" scheme="URI" content="product/knowledge-management/task/create-template-standard-article.html" /><meta name="DC.relation" scheme="URI" content="product/knowledge-management/task/secure-field-article-template.html" /><meta name="DC.relation" scheme="URI" content="product/knowledge-management/task/configure-SEO-article-template.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2024-02-01" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="configure-knowledge-article-templates" /><link rel="stylesheet" type="text/css" href="CSS/commonltr.css" /><title>Configure knowledge article templates</title></head><body id="configure-knowledge-article-templates"> <div class="breadcrumb"><a class="link" href="administer/general/concept/capabilities-bundle-landingpage.html" title="Extend the ServiceNow AI Platform with additional applications and features.">Extend ServiceNow AI Platform capabilities</a> > <a class="link" href="administer/general/reference/manage-content.html" title="Handle all the necessary aspects of document and knowledge base management for your enterprise with several ServiceNow products.">Manage content capabilities</a> > <a class="link" href="product/knowledge-management/concept/knowledge-management.html" title="The ServiceNow Knowledge Management (KM) application enables the sharing of information in knowledge bases. These knowledge bases contain articles that provide users with information such as self-help, troubleshooting, and task resolution.">Knowledge Management</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Configure knowledge article templates</h1> <div class="body conbody"><p class="shortdesc">Configure knowledge article templates to customize and display content as per your requirements.</p> </div> <div class="related-links"> <ul class="ullinks"><li class="link ulchildlink"><strong><a href="product/knowledge-management/task/create-a-new-article-templates.html">Create an article template and use it to create a knowledge article</a></strong><br /> Create new article templates in addition to the pre-defined templates. Add new fields based on how you want to customize and display your content.</li><li class="link ulchildlink"><strong><a href="product/knowledge-management/task/create-template-standard-article.html">Configure the preview text setting for a standard article template</a></strong><br /> Configure the preview text setting to customize the default preview text for a standard article template.</li><li class="link ulchildlink"><strong><a href="product/knowledge-management/task/secure-field-article-template.html">Restrict access to fields in an article template</a></strong><br /> Use encryption modules to set field-level security in article templates and display the fields based on role permissions.</li><li class="link ulchildlink"><strong><a href="product/knowledge-management/task/configure-SEO-article-template.html">Generate SEO information for articles using article templates</a></strong><br /> Improve the searchability of knowledge articles by using the content in an article template field to generate SEO tags for articles created using that template. Search Engine Optimization (SEO) optimise searches in public search engine.</li></ul> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="configuring-knowledge-management.html" title="Plan and configure your Knowledge Management implementation.">Configuring Knowledge Management</a></div> </div> </div></body></html></div>