View a Dependency Views map

Extend Now Platform capabilities > <a class="link" href="../../../administer/general/concept/manage-cmdb.html" title="The Configuration Management Database (CMDB) application is a centralized source that gives you full visibility into your IT environment. By storing information about your organization's infrastructure and how it is configured, this system allows you to monitor your network and ensure stability and best performance. Other ServiceNow applications enhance the effectiveness of the CMDB application or closely overlap to enable needed business goals.">Configuration Management > <a class="link" href="../../../product/configuration-management/concept/c_ITILConfigurationManagement.html" title="Use the ServiceNow Configuration Management Database (CMDB) application to build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization. Details about these components are stored in the CMDB as configuration items (CIs) which you can use to monitor the infrastructure, helping ensure integrity, stability, and continuous service operation.">Configuration Management Database (CMDB) > <a class="link" href="../../../product/business-service-management-map-ng/concept/c_BusinesssServiceManagementMaps.html" title="ServiceNow Dependency Views graphically displays an infrastructure view for a configuration item (CI) and the application or business services that it is part of and that it supports. Dependency Views indicates the status of its configuration items, and allows access to CIs related alerts, incidents, problems, changes, and services.">Dependency Views >

When you display a Dependency Views map, the map is centered on the root CI and displays the layout and number of levels defined in the map properties. If Operational Intelligence is activated, then a Dependency Views map provides a mode that lets you directly access metrics information for the CIs on the map.

Role required: dependency_views (see general requirements)

General role requirements: To access a Dependency Views map from either the navigation menu, a script API, or directly from a URL, the minimum role required is the dependency_views. Some operations that are related to icons, indicators, and menu actions require the ecmdb_admin role. Some operations that are related to properties and dependency types require the admin role. Dependency Views enforces ACL permissions on CIs, and visually hides them and their relationship from the map if the permission requirement is not met.

The maps generated by Dependency Views are based on D3 and Angular technology, providing a modern interactive graphical interface to visualize configuration items and their relationships.

If Service Mapping is activated, Dependency Views maps are enhanced to display dependencies that reflect connections in service maps. In addition, the list of related services in the Details section, includes application services, and technical and manual services if Event Management is activated. All CIs that are included in a service, are displayed underneath the service node on the map.

Maps provided by Service Mapping are for application services, including comprehensive maps from the perspective of application services. For more information, see Service Mapping .

Administrators can configure the setting for the default layout of the map and number of levels displayed. When you access the map from a saved view, the map opens using the properties in the saved view, and not the default map properties.

Navigate to All > Dependency Views and open one of these modules: View Map in New Tab : Opens the map in a new, full screen tab without the application navigator. View Map : Opens the map in the content pane of the current tab. Saved Views : Opens a view of a map that you previously saved. Click a number in the Version column, and then click the Display Dependency Views map icon ( ).

Parent Topic: <a class="link" href="../../../product/business-service-management-map-ng/topic/p_UseNGBSM.html" title="Use the layout controls on a Dependency Views map to display elements in different configurations for easier management. Use the filter panel on the map to display fewer levels or to filter out elements you don't want to see, then save the filter for use later. Draw new relationships between elements or edit existing relationships.">Use Dependency Views

Related tasks Save or load a Dependency Views map Delete a saved Dependency Views map view Change the layout of Dependency Views map Filter the view of a Dependency Views map View metrics for CIs in a Dependency Views map Perform actions on nodes in a Dependency Views map Export a Dependency Views map View collapsed nodes in a Dependency Views map