Service Mapping - Product Documentation: Washington DC

Service Mapping

The ServiceNow® Service Mapping application discovers all application services in your organization and builds a comprehensive map of all devices, applications, and configuration profiles used in these application services.

Service Mapping is available as a separate subscription and requires activation by Service Mapping personnel.

Gain control with service-aware operations Service Mapping enables IT departments of companies, organizations, and cloud companies providing platform as a service to create a service-aware view of infrastructure.

Reach time to value quickly Shorten the mapping process and improve accuracy with out-of-the-box options. Service Mapping deploys different methods for collecting information about configuration items (CIs) and organizing them into application services. The available mapping methods are: pattern-based, tag-based, traffic-based, and discovery based on Predictive Intelligence .

Deliver on your multicloud strategy Map services across dynamic cloud-based providers with a high degree of accuracy.

Explore Learn about application services, different methods of mapping application services, and how other ServiceNow applications use data collected with Service Mapping

Configure Plan and configure your implementation.

Manage Map application services

Use Review mapping application services for analysis and maintenance.

Reference Get details about components like roles, tables, and properties.