SaaS License Management setup for large companies

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Set up SaaS License Management for large companies to ensure that you can view all SaaS usage data in your ServiceNow instance.

Some large companies must update the com.snc.pa.dc.max_row_count_indicator_source system property before creating integration profiles. If either of the following is true for your company, a user with the admin role must update this property. You have more than 50,000 user subscriptions for Adobe Workfront , Aha! , Asana , Box , Calendly , Cisco Webex , Confluence Cloud , CrowdStrike , DocuSign , Dropbox , G Suite , GitHub , GoTo , Looker , Microsoft Dynamics 365 and Power Apps, PagerDuty , Miro , monday.com , Rally , Roadmunk , Salesforce , Salesforce CRM , Salesforce Marketing Cloud , SmartRecruiters , Slack , Smartsheet , SAP SuccessFactors , SurveyMonkey , Trello , Workday, Workplace from Facebook , Zendesk , and Zoom combined. You have more than 50,000 user subscriptions for Adobe Cloud and Microsoft Office 365 combined. Update the com.snc.pa.dc.max_row_count_indicator_source system property to be the greater value between your subscriptions for the two groups. For example, if you have 60,000 user subscriptions for Adobe Workfront , Aha! , Asana , Box , Calendly , Confluence Cloud , Cisco Webex , CrowdStrike , DocuSign , Dropbox , G Suite , GitHub , GoTo , Microsoft Dynamics 365 and Power Apps, PagerDuty , Miro , monday.com , Roadmunk , Salesforce , Salesforce CRM , Salesforce Marketing Cloud , Slack , SmartRecruiters , Smartsheet , SAP SuccessFactors , SurveyMonkey , Trello , Workday, Workplace from Facebook , Zendesk , and Zoom combined and 25,000 user subscriptions for Adobe Cloud and Microsoft Office 365 combined, update the property to be 60,000.

Note: For more information about how to use the com.snc.pa.dc.max_row_count_indicator_source property, see Data collector properties .

Parent Topic: Request SaaS License Management