In Agent Workspace for HR Case Management , HR cases can be created for inactive users.DescriptionIn Agent Workspace for HR Case Management , HR cases can be created for inactive users. This does not match the documentation:https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/human-resources/task/agent-ws-configurable-hr-create-case.htmlNote:Unlike the platform web-based UI, you cannot search for or create cases for inactive users.Steps to Reproduce Ensure Agent workspace for HR case management plugin is enabled- Go to any OOB user in the user record and set them to Active=false- Open Agent workspace for HR case management- In the tab, press the plus '+' icon to create a new HR case- Search the user you have just disabled and create a case for them.Per the docs, this should not be possible in HR agent workspaceWorkaroundThis is expected behaviour, cases can be created for inactive users in HR agent workspaceRelated Problem: PRB1687462