Why we have "empty" CI belonging to empty class in the Itom Licensable CIs tableSummaryTable "itom_lu_licensable_cis" contains CIs with empty name and empty class which is not found while searching them in the CMDB list. As they're in the "ITOM Licensable CIs", those CIs are counting in price of licensable CIs. Most Probable Cause:Stale InformationSolution:The records with empty name and class are out of date. Do the following:--- ITOM License > Report ITOM Licensable CIs > Check "Visibility" then click on "Populate licensable CIs"--- Wait a bit till job finishes then click on Show licensable CIs button again. This will reflect the actual CIs by clearing the stale data.