Setting property com.snc.sla.condition_class.caching.enabled to false prevents SLA Engine from attaching SLAsDescriptionBy default the property com.snc.sla.condition_class.caching.enabled is set to true and provides performance improvements to the SLA engine. Setting this to false should revert this performance improvement to original behaviour but currently breaks the SLA Engine.Steps to Reproduce 1. Set property: com.snc.sla.condition_class.caching.enabled=false2. Create a P1 incident.Expected:P1 SLA should attachActual:No SLA is attachedSet SLA Engine logging properties to debug. Run script to show error:var taskSysId = '<sys id of incident created in #2>';var taskGr = new GlideRecord('incident');taskGr.get(taskSysId);taskGr.work_notes = 'test';taskGr.update();*** Script [TaskSLAController]: 2024-01-03 14:52:52.459 [DEBUG] queryTaskSLAs: #0*** Script [TaskSLAController]: 2024-01-03 14:52:52.462 [DEBUG] _checkNewSLA: checking ATF - test all conditions, start condition matched=undefined*** Script [TaskSLAController]: 2024-01-03 14:52:52.463 [DEBUG] _checkNewSLA: checking Priority 1 response (15 minutes), start condition matched=undefined*** Script [TaskSLAController]: 2024-01-03 14:52:52.464 [DEBUG] _checkNewSLA: checking Priority 1 resolution (1 hour), start condition matched=undefinedWorkaroundEnsure that property com.snc.sla.condition_class.caching.enabled exists and is set to true.Related Problem: PRB1728854