Checklist todo not clickable on Employee Center portalIssue The HR Tasks of type Checklist are not clickable on the HR Checklist widget. CauseThe issue can be caused by customizations to the Script Include hr_TaskTickethttps://instance_name.service-now.com/sys_script_include.do?sys_id=aa749713539322003066a5f4a11c08de The checklist-interaction value in the Body HTML Template of Widget HR Checklist drives whether the checklist items are editable or not:https://instance_name.service-now.com/sp_widget.do?sys_id=cc0e7a92c3833200b599b4ad81d3ae1e <div id="checklist" class="panel panel-{{::options.color}} b task-activity" ng-class="{'checklist-interaction': data.task.finished || !data.task.assigned_or_delegated}" ng-if="data.task.hr_task_type == 'checklist'"> This logic checks the values of data.task.finished or data.task.assigned_or_delegated; if at least one of them is true, the checklist with be read-only. The Server Script code in the same widget calls Script Include hr_TaskTicket to get the data.task object populated. If the getTasks() function in Script Include hr_TaskTicket had been customized and was missing the lines: task.finished = gr.getValue("active") == "0"; and/or task.assigned_or_delegated = task.assigned_to_me || task.delegated_to_me; or if these values return undefined, null or false, the checklist-interaction in the Body HTML of the widget would not be set to true, preventing the checklist from being clickable.ResolutionUpgrade to the most recent version of the Employee Center Core (and also Employee Center/Employee Center Pro*) pluginsRevert Script Include hr_TaskTicket to its OOB versionhttps://instance_name.service-now.com/sys_script_include.do?sys_id=aa749713539322003066a5f4a11c08deIf any customizations are needed, apply them on top of its most recent OOB version. *Employee Center Pro only if installed