Dynamic Translation from a non-English language to English isn't possibleIssue The dynamic translation setup was done in the instance by the user and the translation for the field was working fine.The user also wanted the translation for the notification, so the article was followed and the setup: "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1156980" was doneNow if the notification was in English and the user was Dutch(or any language other than English), then the translation to the preferred language was working as expected.however, if the notification is in Dutch(any language other than English) and the user's preferred language is English then it isn't translating the notification to English language. Users have to probably check the following: In the [sys_user_preference] table, where there's a preference for the user "user.language" " if the value is not "en" which is for English, you already changed it to "en".The system property "glide.user.locale" is also set to true.CauseThis is because the system assumes that the Notifications are written in English.ResolutionAs of now, there is no resolution for this. Note : In the ServiceNow Platform, it's possible to translate the English written notifications to other languages (like Spanish, and Dutch)It's not possible to translate non-English notifications to English because, ideally, the system assumes that the Notifications are written in English & hence doesn't find the need to translate a non-English notification to English. Our users usually write an English copy of the notification in English as it doesn't need any translation.