"Recommended for you" widget is not appearing on ESC portalIssue It was reported that the "Recommended for you" widget was not showing on the esc portal.CauseThere were two causes. The "RelevantForYouUtilSNC" script include could have been missing, which calls the "UserRecommendationUtilSNC" script included. Both are needed. "popular" topics is defined as topics that contain content (catalogue or knowledge) that have higher popularity. For a catalog item, popularity is the number of times it was requested and for a knowledge article, it is the number of times it was viewed. The popularity of a topic is the aggregation of the popularity of all the content under a topic.The "Recommended for you" widget provides recommendations based on knowledge views or raised catalogue requests. As it has been checked there are no requests raised within the month. The above-mentioned reasons might be why the "Recommended for you" widget is not coming up Resolution Creating a request shows the widget. Also, checking "Show empty states" on the instance option shows the empty widget.