The task form in the Workspace (eg. SOW) contains most fields as read-only whereas in Native UI (UI16) it does notIssue Some fields in incident form are read-only when viewed in Service Operations Workspace.But if you check in the incident form in the Native UI using the view 'Service Operations Workspace' the fields are editable as expected.What is the reason of this mismatch in behavior?ReleaseAnyCauseThis is possibly due to some Client Script/UI Policy with UI type = Mobile/Service Portal that is causing this. Please review the custom active client scripts and ui policies on the instance. Please note: the UI policy/client script with UI type= Mobile/Service Portal will not apply on Form (UI16) but will be applied on Workspaces. ResolutionIs there any way to prevent this script from running in the Workspace? You can either add a view to this custom client script so that client script will run for only that particular view or in the client script you can check for view name, if it is SOW view then don't apply the changes. It will be a custom use case handling so we would recommend you to explore our Community for achieving this.