Instructions to upgrade ACC-V to Feb, 2024 releaseSummaryFrom Feb 2024 release, ACC-V will be divided into two store plugins: ACC-V (Agent Client Collector for Visibility) & ACC-VC (Agent Client Collector for Visibility Content). Please follow the below steps to ensure after upgrading ACC-V to the Feb 2024 version, you will not face any issues.Instructions1. Once the upgrade is completed, go to System Definition > Plugin Installation History. 2. Sort(z to a) the "System Upgrades" table by the "Upgrade finished" column and open the first record for the "sn_acc_visibility" plugin. 3. After coming to the "sn_acc_visibility" plugin record, check "Customizations Unchanged" or "Skipped Changes to Review", if you see any entries there, then you need to follow the below steps otherwise you are good with the upgrade, so skip the below steps. 4. If the records under "Customizations Unchanged" or "Skipped Changes to Review" are of Agent Client Collector Policies, 4.1 Just confirm that no one has made any changes to the OOB policies of ACC-V and then delete these policies (under ACC-V scope). 4.2 If someone has made any changes to these policies then first take an offline backup of these policies (refer to "Additional Information" for the steps to take a backup) and manually do these changes on the new policies with the same name under "Agent Client Collector for Visibility Content" scope (you can find these policies in the same table with the same name but in different scope). Once you successfully made these changes on new policies (under Agent Client Collector for Visibility Content), delete all the old policies (under ACC-V scope). 5. If the records are other than Agent Client Collector Policies, then someone has done some customization on these files, you need to follow the same instructions as 4.2 but this time for this file. 5.1 Just go to that file and take the offline backup, and then do the customization changes manually on the new file under the "Agent Client Collector for Visibility Content" scope (you can find these files in the same table with the same name but in a different scope). Once you successfully made the changes on the new files (under Agent Client Collector for Visibility Content), delete all the old files (under ACC-V scope). 6. After doing the above steps for all the files coming under "Customizations Unchanged" or "Skipped Changes to Review", mark these records under "Customizations Unchanged"/"Skipped Changes to Review" as reviewed (as shown below). Related LinksNote:- This KB is only for the customer who are using ACC-V 3.4.0 or older versions & are upgrading to later version. Steps to take offline backup:- 1. Go to the file, you want to backup. 2. Right click on top header (grey header), then click on "Export > XML (This record)". 3. This will download the file in your local system. 4. You can refer this file if something goes wrong in the above process.