Is there a way to proactively link user accounts for MS Team virtual agent appSummary A question was reported on how to enforce linking to MS Teams in an SN instance without user interactions. ReleaseAnyInstructionsThere are two ways to enforce linking without user interactions. If we successfully receive a request from Microsoft informing us the the App has been added for a user, by any of the mentioned approaches, we will send out a Welcome Message along with the Help Card. Microsoft App Setup PolicyThe customer can use Microsoft's App Setup Policies to have Microsoft push the app to the users. There are a few conditions (is the user logged in, what clients are the logged in with, where are they, etc) which may affect the time at which these policies take affect, but Microsoft says that should all be applied within 72 hours.https://learn.microsoft.com/en-us/microsoftteams/teams-app-setup-policies ServiceNow Pre-LinkingPre-linking, when configured, runs a nightly job to find non-linked users and tell Microsoft to install the apps to them. This requires some additional permissions to configure the Azure AD Spoke and additional IHUB transactions, both of which can be sticking points for customers. The default limit for this job is 10k users per night, but can be configured up to 20k.https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/virtual-agent/task/prelink-va-users-integ-msteams.html